Manager - Operations

kdc/one•Port Jervis, NY
•$100,000 - $110,000

About The Position

The Manager - Operations leads and manages manufacturing filling and assembly to ensure the safe, efficient, and compliant production of quality products. The position is accountable for achieving production goals while maintaining standards in safety, quality, service, cost control, and regulatory compliance. The role optimizes production performance through effective resource utilization, workforce development, process improvement, and adherence to Good Manufacturing Practices (GMP). It works closely with Planning, Quality, Engineering, Maintenance, Supply Chain, and Customer Service to meet customer commitments and drive continuous operational excellence.

Requirements

  • High school diploma or GED required.
  • At least eight years of manufacturing experience in a regulated production environment.
  • At least five years of leadership or supervisory experience.
  • Strong knowledge of manufacturing operations, filling processes, packaging operations, and production planning.
  • Understanding of GMP, quality systems, and environmental, health, and safety requirements.
  • Proven leadership, communication, coaching, and employee development skills.
  • Strong interpersonal, communication, and motivation skills.
  • Ability to manage multiple priorities in a fast-paced manufacturing environment.
  • Strong analytical, problem-solving, and decision-making abilities.
  • Experience with continuous improvement methodologies and operational performance metrics.
  • Proficiency with ERP systems, production reporting tools, and Microsoft Office applications.
  • Effective cross-functional collaboration and project management skills.

Nice To Haves

  • Bachelor's degree in Engineering, Chemistry, Operations Management, Business, or a related field.

Responsibilities

  • Supervise departmental operations and production volume, cost, quality, schedules, and delivery dates.
  • Maintain compliance with company policies, safety and environmental standards, and housekeeping practices.
  • Review and make recommendations on matters such as changes and improvements.
  • Recommend and maintain conformance to budgetary limitations in areas of responsibility.
  • Initiate and recommend purchases of capital equipment.
  • Ensure accurate reporting of departmental information.
  • Plan and recommend manpower requirements for assigned areas.
  • Recommend, establish, and meet objectives for areas of responsibility through goal setting and performance reporting, as applicable.
  • Lead cost-reduction assignments, including reviewing labor and material costs, operator procedures, quality, and production rates, and implementing corrective action where necessary.
  • Control variable overhead expenses within the areas of responsibility as production volumes fluctuate.
  • Monitor trends such as rejects, reworks, and lost production using inspection and other reports; institute and monitor measures to improve output and reduce rejects and rework.
  • Direct on-the-job training programs for production personnel to develop staff for key positions.
  • Oversee adherence to company policies, procedures, GMP, environmental standards, and safety practices to promote a clean, safe, and productive work environment.
  • Coordinate production schedules, personnel, facilities, and equipment to maximize efficiency, productivity, and customer commitments.
  • Schedule and approve departmental overtime operations.
  • Make or approve recommendations for inclusion in the planned maintenance program.
  • Oversee creation of assembly line routers in coordination with costing and customer-facing teams.
  • Serve as the Manager - Operations PC and Support representative in that representative's absence, if required.
  • Serve as the Sr. Director of Operations representative in that representative's absence, if required.
  • Perform other duties as assigned.
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