Manager, Operations

FM Industries • Fremont, CA

10d • $135,000 - $160,000

About The Position

FM Industries is a manufacturing solutions provider specializing in build-to-print precision machined components, anodizing, and engineered thermal spray coatings, supporting customers from prototype through production. The Manager, Operations manages, directs, and coordinates manufacturing and operations activities to meet company goals, ensuring on-time delivery, quality, and operational efficiency. The role works with engineering, quality, customers, and suppliers, and uses manufacturing experience to resolve complex problems and achieve production goals within cost, quality, and delivery requirements.

The position leads supervisors and manufacturing teams, coordinates production across departments and shifts, and develops a responsive operation that can adapt to changing customer demand. It establishes and maintains quality standards and operating procedures, supports the controlled development of new products, and addresses remakes and customer complaints through root-cause correction and preventive training. The manager also monitors performance indicators, budgets, operating costs, equipment, and continuous-improvement initiatives, while implementing environmental, health, and safety programs and maintaining the Integrated Management System. The role requires understanding applicable ISO 9001, ISO 14001, and ISO 45001 requirements.

Requirements

• 10–15 years of operations management experience in a contemporary manufacturing environment, including applicable planning and quality experience, or an equivalent combination of education and experience.
• Strong critical-thinking skills and the ability to make sound decisions in a fast-paced, multifaceted environment.
• Ability to manage costs to budget; manufacturing variance management experience is preferred.
• Demonstrated leadership and ability to motivate people.
• Ability to direct individuals and delegate responsibilities and tasks.
• Computer literacy and ability to use MS Office, spreadsheets, and ERP systems.
• Knowledge and experience with cGMPs and relevant safety regulations.
• Ability to interact effectively with individuals within and across departments.

Nice To Haves

• Bachelor’s degree or MBA preferred.
• CNC machining experience is a plus.
• Experience with operational excellence, Lean, and Six Sigma or a similar efficiency-improvement program is preferred.
• Experience controlling costs to budget, preferably manufacturing variance management.

Responsibilities

• Manage and support supervisors involved in direct manufacturing, with responsibility for the direction, coordination, and evaluation of their units.
• Organize and direct teamwork among direct reports to maximize throughput, maintain manufacturing processes in a state of control, and control operating expenses.
• Develop a responsive and flexible manufacturing operation that can meet changing customer demands.
• Establish quality control standards throughout manufacturing by developing or revising standard operating procedures with quality control management.
• Coordinate production activities with product development and quality control to ensure new products are developed in a state of control.
• Review production remakes and customer complaints, determine causes of nonconformance and corrective actions, and ensure production personnel are trained in preventive actions.
• Confer with customers and representatives of associated industries to evaluate and promote improved or expanded manufacturing capabilities and services.
• Develop or monitor Key Performance Indicators and ensure adequate management reporting on area performance.
• Manage expenditures to meet budget targets; promote efficient production, minimize waste, and ensure equipment is maintained to company standards.
• Manage cost-improvement initiatives and work with managers and subordinates on continuous improvement of processes and employee performance.
• Be accountable for product quality and subordinate behavior and performance, and make sound production, quality, and interpersonal decisions across multiple shifts.
• Implement company environmental, health, and safety programs in the respective operations.
• Maintain and improve FM Industries’ Integrated Management System.
• Understand applicable ISO 9001, ISO 14001, and ISO 45001 requirements.
• Implement KPIs.

Benefits

• Competitive salary
• PTO program
• Nine paid holidays
• Medical, dental, vision, and life insurance
• Short- and long-term disability coverage at no cost to the employee
• Tuition assistance
• Pet insurance
• Flexible spending plans
• Health spending plans
• Online learning center with thousands of training resources
• 401(k) retirement savings plan with a 30% company match; 100% vested after six years

What This Job Offers

• Job Type: Full-time
• Career Level: Manager