Manager - Operations

KDC One•Port Jervis, NY

11d

About The Position

The Manager - Operations leads and manages manufacturing filling and assembly operations to ensure safe, efficient, compliant production of quality products. The position is accountable for production goals and standards in safety, quality, service, cost control, and regulatory compliance. It improves production performance through effective use of resources, workforce development, process improvement, and adherence to Good Manufacturing Practices (GMP). The role works closely with Planning, Quality, Engineering, Maintenance, Supply Chain, and Customer Service to meet customer commitments and advance operational excellence. The position oversees production volume, costs, quality, schedules, personnel, facilities, and equipment. It supports budget and manpower planning, accurate departmental reporting, capital equipment recommendations, production and cost improvements, training, maintenance planning, and coordination of assembly line routers. It also ensures adherence to company policies and applicable GMP, environmental, and safety practices. The job description notes that its duties and working conditions are not all-encompassing and that other duties may be assigned.

Requirements

High school diploma or GED.
At least 8 years of manufacturing experience in a regulated production environment.
At least 5 years of leadership or supervisory experience.
Strong knowledge of manufacturing operations, filling processes, packaging operations, and production planning.
Understanding of GMP, quality systems, and environmental, health, and safety requirements.
Proven leadership, communication, coaching, and employee development skills.
Strong interpersonal, communication, and motivation skills.
Ability to manage multiple priorities in a fast-paced manufacturing environment.
Strong analytical, problem-solving, and decision-making abilities.
Experience with continuous improvement methodologies and operational performance metrics.
Proficiency with ERP systems, production reporting tools, and Microsoft Office applications.
Effective cross-functional collaboration and project management skills.

Nice To Haves

Bachelor's degree in Engineering, Chemistry, Operations Management, Business, or a related field.

Responsibilities

Supervise or provide general supervision of departmental production volume, cost, quality, and adherence to production schedules and delivery dates.
Maintain compliance with company policies, safety and environmental standards, and good housekeeping practices.
Review matters such as changes and make recommendations.
Recommend and maintain conformance to budget limitations in areas of responsibility.
Initiate or recommend purchases of capital equipment.
Ensure accurate reporting of departmental information.
Plan and recommend manpower requirements for assigned areas.
Set, recommend, and meet objectives for areas of responsibility through goal setting and performance reporting, as applicable.
Carry out assignments to reduce costs, review labor and material costs and operator procedures, improve quality and production rates, and institute corrective action when necessary.
Control variable overhead expenses when production volumes fluctuate.
Monitor trends such as rejects, rework, and lost production using inspection and other reports.
Institute and monitor measures to improve output and reduce rejects and rework.
Direct on-the-job training for production personnel to develop staff in key positions.
Oversee adherence to company policies, procedures, GMP, environmental requirements, and safety practices to promote a clean, safe, and productive workplace.
Coordinate production schedules, personnel, facilities, and equipment to maximize efficiency and productivity and meet customer commitments.
Schedule and approve departmental overtime.
Make or approve recommendations for inclusion in the planned maintenance program.
Oversee creation of assembly line routers in coordination with costing and customer-facing teams.
Serve as the Manager - Operations PC and Support representative in their absence, if required.
Serve as the Sr. Director of Operations representative in their absence, if required.
Perform other duties as assigned.