Manager, Operations
About The Position
The Manager, Operations oversees and coordinates product movement and customer service operations, ensuring compliance with organizational policies and applicable laws. The role manages facility budgets, monitors operational procedures, maintains quality control standards, and supervises and develops team members. It also involves conducting regular inspections and reporting to support safety, security, and compliance with company and regulatory requirements. The manager coordinates activities among warehouse, distribution, sales record control, and purchasing departments to ensure merchandise availability and security. Other essential duties may be assigned as necessary.
Requirements
- At least 5 years of supervisory experience.
- Proficiency in Microsoft Office, including Word and Excel.
- Proficiency with Warehouse Management Systems (WMS) and Radio Frequency (RF) technology.
- Proven ability to manage multiple tasks efficiently.
Nice To Haves
- Associate's Degree preferred.
- Effective verbal and written communication skills.
- Ability to manage supervisors and employees.
- Ability to work in a fast-paced, deadline-oriented environment.
- Ability to reason, negotiate, instruct, persuade, or speak with others.
- Attention to detail.
- Ability to interpret HR regulations, safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to solve complex problems.
- Willingness to mentor and support the development of subordinate employees.
Responsibilities
- Oversee product handling and customer service operations, ensuring procedures and key performance indicators are met.
- Develop annual facility budgets and monitor progress toward departmental goals.
- Conduct regular inspections to ensure compliance with food safety and occupational safety laws and guidelines.
- Recruit, hire, train, schedule, and appraise staff, and resolve employee issues.
- Maintain procedures for shipment verification, inventory control, and quality standards for perishable goods.
- Ensure compliance with company policies and Federal, State, and Local OSHA regulations, including safety training and injury reporting.
- Coordinate warehouse, distribution, sales record control, and purchasing activities to ensure merchandise availability and security.
- Perform other essential duties as applicable and assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
