Manager, Operations

FM Industries•Fremont, CA

About The Position

FM Industries is a manufacturing solutions provider specializing in build-to-print work, precision-machined components, anodizing, and engineered thermal-spray coatings, supporting customers from prototype through production. The Manager, Operations manages, directs, and coordinates manufacturing and operations activities to meet company goals, on-time delivery, quality, and operational efficiency. The role works with engineering, quality, customers, and suppliers and leads supervisors and production teams to meet department goals while controlling cost, quality, and delivery. The manager directs manufacturing units, develops a team-oriented operation, and builds responsive and flexible production capabilities. The role establishes quality standards and procedures, coordinates production with product development and quality control, investigates remakes and customer complaints, and ensures personnel are trained in preventive actions. It also monitors key performance indicators and management reporting, controls expenditures, improves efficiency and cost, maintains equipment, and supports employee performance and continuous improvement. The position is accountable for product quality and the behavior and performance of subordinates across a multi-shift operation, and implements environmental, health, and safety programs while maintaining and improving FM Industries’ Integrated Management System.

Requirements

Bachelor’s degree or MBA preferred; education and experience may be combined equivalently.
Operations management experience in a contemporary manufacturing environment, including planning and quality experience. The posting gives both 7–10 years and 10–15 years as experience levels.
Strong critical-thinking skills and ability to make sound decisions in a fast-paced, multifaceted environment.
Experience controlling costs to budget, preferably including manufacturing variance management.
Exceptional leadership qualities and ability to motivate people.
Ability to direct individuals and delegate responsibilities and tasks.
Computer literacy, including ability to use MS Office, spreadsheets, and ERP systems.
Knowledge and experience in cGMPs and relevant safety regulations.
Ability to interact effectively with individuals within and between departments.

Nice To Haves

CNC machining experience.
Experience with operational excellence, lean, and Six Sigma or a similar efficiency-improvement program.

Responsibilities

Manage, direct, and coordinate manufacturing and operations activities to accomplish company goals and objectives.
Ensure on-time delivery, quality, and operational efficiency while meeting business cost, quality, and delivery requirements.
Manage and support supervisors in the direct manufacturing of products and oversee the direction, coordination, and evaluation of their units.
Organize and direct a team approach among direct reports to maximize throughput, maintain controlled manufacturing processes, and control operating expenses.
Develop a responsive and flexible manufacturing operation to meet changing customer demands.
Establish quality-control standards across manufacturing by developing or revising standard operating procedures with quality-control management.
Review and coordinate production activities with product development and quality control to ensure new products are developed in a state of control.
Analyze production remakes and customer complaints to identify non-conformance causes and corrective actions, and ensure production personnel are trained in preventive actions.
Confer with customers and representatives of associated industries to evaluate and promote improved and expanded manufacturing capabilities and services.
Develop or monitor key performance indicators and ensure adequate management reporting on area performance.
Manage expenditures to achieve budgeted targets; improve production efficiency, minimize waste, and maintain equipment to company standards.
Manage cost-improvement initiatives to optimize ongoing operational costs.
Work with other managers and subordinates on continuous improvement of processes and employee performance.
Make decisions concerning production, quality, and interpersonal relations across a multi-shift operation; remain accountable for product quality and subordinates’ behavior and performance.
Implement company environmental, health, and safety programs in the respective operations.
Maintain and improve FM Industries’ Integrated Management System.
Understand and apply ISO 9001, ISO 14001, and ISO 45001 requirements applicable to the role.
Implement key performance indicators.

Benefits

Competitive salary
PTO program
Nine paid holidays
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability coverage at no cost to the employee
Tuition assistance
Pet insurance
Flexible spending plans
Health spending plans
Comprehensive online learning center with training resources
401(k) retirement savings plan with a 30% company match; 100% vested after six years