Manager, Operations

Teach For America•Milwaukee, WI

27d•Hybrid

About The Position

Teach For America Milwaukee is seeking a Manager of Operations. This individual can quickly evaluate, plan and execute to meet goals. This person can rally, organize, and manage people, processes, and resources. As a strong project manager, they will lead through collaboration, strong communication and being vision-centered. To inform organizational processes and structures, the Manager of Operations will acquire, manage, and make data accessible to others. They are proactive; they see the processes that need operationalizing and know their role in making it happen for the team. As Manager of Operations, this person will smooth and streamline resources and processes to lift the team and vision.

Requirements

Detail-oriented while remaining vision-centered in planning and execution.
Proactive: Sees what is around the corner regarding logistics and determines plans. Designs, executes and modifies new and existing operations plans.
Analyzes and visually represents data that can help a team make decisions.
Knowledge management, systems management and process design: Maintaining team-wide systems and ensuring that team-wide documentation is in the right place and easy to find.
Event planning and logistics.

Responsibilities

Collaborate closely with staff members to plan and execute events including but not limited to quarterly board meetings, one-time alumni events, fundraising events with external partners and long-term planning and execution of summer teacher trainings
Create and manage tight logistics for events. This may include but not be limited to event booking, team preparation, guest registration and communication
Execute and lead operations at regional events
Lead post event discussions and reflections to improve practices and community engagement
Serve as team budget tracker, managing team towards non-payroll spending target through team-facing compliance systems and structures
Work closely with national partners to track and forecast team’s non-payroll spending throughout the year
Serve as team buyer and manage team towards compliant purchasing
Manage process and completion of contracts with external partners, schools and vendors
Manage team credit card and expense report processing
Serve as the first point of contact for community members, alumni, corps members and building office management. Triage mail, email, and visitor inquiries in an efficient and timely manner
Maintain office functionality and upkeep including but not limited to technology operation, material inventory and supplies. Ensure the office is kept clean, organized and easy to use for the team and community partners.
Monitor and maintain effective usage of team-wide platforms and communication including Slack, OneDrive, Microsoft, Google, Slack and online meeting platforms including Zoom
Alongside the Executive Director, guide planning of team meetings, staff evaluations procedures and team compliance with training requirements
With the Executive Director, support and manage team culture, staff anniversaries, and other ways to build team connectedness and celebration
Serve as a point of contact for corps members on events, expectations, and tasks they are responsible for meeting
Work with the Managing Director of Leadership Development on corps culture and professional development expectations and opportunities
Communicate and coordinate the interview fair, hiring, and other school partner related tasks and events