Manager - Operations

kdc/one•Port Jervis, NY

13d

About The Position

The Manager - Operations leads and manages manufacturing filling and assembly to ensure the safe, efficient, and compliant production of quality products. The position is accountable for achieving production goals while maintaining high standards in safety, quality, service, cost control, and regulatory compliance. The role optimizes production performance through effective resource utilization, workforce development, process improvement, and adherence to Good Manufacturing Practices (GMP). It partners closely with Planning, Quality, Engineering, Maintenance, Supply Chain, and Customer Service teams to meet customer commitments and drive continuous operational excellence.

Requirements

High school diploma or GED.
At least eight years of manufacturing experience in a regulated production environment.
At least five years of leadership or supervisory experience.
Strong knowledge of manufacturing operations, filling processes, packaging operations, and production planning.
Understanding of GMP, quality systems, and environmental, health, and safety requirements.
Leadership, communication, coaching, and employee development skills.
Strong interpersonal, communication, and motivation skills.
Ability to manage multiple priorities in a fast-paced manufacturing environment.
Strong analytical, problem-solving, and decision-making abilities.
Experience with continuous improvement methodologies and operational performance metrics.
Proficiency with ERP systems, production reporting tools, and Microsoft Office applications.
Cross-functional collaboration and project management skills.

Nice To Haves

Bachelor's degree in Engineering, Chemistry, Operations Management, Business, or a related field.

Responsibilities

Direct departmental or general supervision with respect to production volume, cost, quality, and meeting production schedules and delivery dates.
Maintain compliance with company policies, safety and environmental standards, and good housekeeping practices.
Review matters and recommend changes.
Recommend and maintain conformance to budgetary limitations in departments under the areas of responsibility.
Initiate and recommend purchases of new capital equipment when appropriate.
Ensure accurate reporting of all departmental information.
Plan and recommend manpower requirements in assigned areas.
Recommend, set, and meet objectives for the area of responsibility through goal setting and/or performance reporting, as applicable.
Initiate or carry out assignments to reduce costs, review labor and material costs and departmental operator procedures, improve quality and production rates, and institute corrective action when necessary.
Control variable overhead expenses under the manager's control when volumes fluctuate.
Monitor trends such as rejects, reworks, and production losses shown in inspection and other reports, and implement measures to improve output and reduce rejects and rework.
Direct on-the-job training programs for production personnel to develop staff in key positions.
Oversee adherence to kdc/one policies, procedures, GMP, environmental standards, and safety practices to promote a clean, safe, and productive work environment.
Oversee coordination of production schedules, personnel, facilities, and equipment to maximize efficiency, productivity, and customer commitments.
Schedule and approve departmental overtime operations.
Make or approve recommendations for inclusion in the planned maintenance program.
Oversee creation of assembly line routers in coordination with costing and customer-facing teams.
Serve as the Manager - Operations PC and Support representative in their absence, if required.
Serve as the Sr. Director of Operations representative in their absence, if required.
Perform other duties as assigned.