Manager, Operations

Integer • Bedford, MA

20d

About The Position

The Manager, Operations provides leadership for multiple Production Supervisors and individual contributors and is responsible for all aspects of manufacturing operations for assigned product lines and processes at an Integer manufacturing site. The role is accountable for sustaining and optimizing production, building quality into products, completing continuous improvement projects, managing interfaces with support teams, and receiving new products and technologies introduced to the product lines.

The manager leads production activities and contributes to Operations goals and objectives, while ensuring performance against product-line targets. The position develops direct reports, promotes talent and succession planning, and engages associates across functions. It also partners with customers, Operations peers, R&D, Product Development, and other departments to support production plans, customer requirements, and new product launches.

The role champions Manufacturing Excellence through Integer Production System practices, including strategy alignment, sustained change, standardization, associate engagement, and systems and process optimization. It embeds quality in Operations, ensures compliance with the Quality Management System and safety and other protocols, monitors production performance, and drives corrective actions when results fall short of plan.

Requirements

• At least 3 years of previous leadership experience.
• Accomplished track record in production environments with responsibility for delivering results, particularly safety, people, quality, delivery, inventory, productivity, cost improvement, and cost-control KPIs.
• Firsthand experience implementing and/or sustaining Manufacturing Excellence and Lean practices.
• Demonstrated experience strategically and directly managing people in fast-paced, complex manufacturing environments involving both make-to-stock and make-to-order products.
• Ability to learn, retain, and apply knowledge, with relevant technical learning and experience.
• Mastery of problem-solving skills and evidence of critical thinking and thoughtful decision-making.
• Financial acumen, including ability to navigate a typical Profit and Loss Statement, explain how role results can affect profitability, and experience managing inventories.
• Leadership skills, including awareness of Emotional Intelligence and people-development practices.
• Calm demeanor in a high-energy, changing production environment.
• Ability to plan, execute, and deliver projects on time and on budget.
• Positive, can-do attitude and belief that failure is not an option.

Nice To Haves

• Bachelor’s degree in Operations Management, Engineering, or a similar discipline, or a master’s degree in business or a technical discipline.
• Willingness to consider relocation opportunities and rotational assignments.

Responsibilities

• Assume responsibility for production activities for defined product lines at a manufacturing site and deliver established key performance goals and targets.
• Contribute to Operations’ annual goals and objectives and represent Operations to the Site Leadership Team when appropriate.
• Lead direct reports, including Production Supervisors and individual contributors.
• Adhere to Integer’s values, company policies, procedures, work instructions, Quality Management System, and Environmental, Health, Safety, and Security protocols.
• Provide input to and lead execution of manufacturing imperatives in the site Hoshin Plan.
• Develop and execute sustained continuous improvement processes.
• Define direct reports’ goals and objectives and supporting KPIs across safety, quality, delivery, inventory, and productivity.
• Develop individual growth plans and organizational succession plans.
• Engage with associates across levels and functions through regular communication, one-on-one meetings, and other activities.
• Interact with internal and external customers, support customer business reviews, and participate in customer or other site visits and audits as needed.
• Partner with Operations peers to align on strategies, tactics, and actions.
• Collaborate with R&D and Product Development to prioritize Operations resources and support new product launches.
• Embed quality in Operations, assure QMS adherence, facilitate corrective and preventive actions, and contribute to quality KPIs and the journey to 5 Sigma.
• Champion site deployment of systems and tools that optimize production activities.
• Promote Manufacturing Excellence practices, including Site Hoshin Plans, Sales, Inventory, and Operations Planning meetings, value stream map updates, production monitoring, Leader Standard Work, 5S, visual controls, manufacturing standard work, training and certification, standardized problem solving, behavior-based safety, improvement suggestion systems, built-in quality, optimized scheduling and material systems, work cell design, and total productive maintenance.
• Participate in developing and vetting production plans with Production, Planning, Continuous Improvement, Customer Service, Quality, and Materials representatives.
• Monitor actual daily and longer-term performance against production plans and drive actions to address off-standard performance.
• Ensure change management requirements and required customer notifications are followed.
• Perform other duties as needed and directed.

Benefits

• Base salary and a cash-based incentive program.
• Medical, dental, vision, disability, and life insurance.
• Adoption benefits.
• Parental leave available after one year.
• Optional employee-paid supplemental life insurance, critical illness, hospital indemnity, and accident insurance.
• Immediate eligibility for the 401(k) plan with company matching contributions.
• 80 hours (10 days) of company-designated holidays per year.
• Annual allotment of paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed