Manager of Workforce Programs

Effective Leadership Academy•Warrensville Heights, OH

3d•Hybrid

About The Position

The Manager of Workforce Programs leads the implementation, management, and growth of Effective Leadership Academy’s Career Leadership Academy (CLA) and Workforce Readiness Programs (WRP). The role combines program leadership, partner and client relationship management, and business development to strengthen existing partnerships, secure financial commitments, and identify opportunities to expand programming. The Manager works with schools, businesses, corporate partners, community organizations, and ELA leadership to connect students with skills and experiences that support future career success. The position oversees workforce program operations, including school contracts and communications, budgets, materials, program scheduling, impact reporting, data analysis, and client satisfaction. It also includes developing and facilitating ELA programs in person and virtually, supporting curriculum development, engaging students, and collaborating on organizational strategy and growth. The role reports to the Chief Operating Officer. Work may take place at ELA offices, Northeast Ohio schools, businesses, and community organizations, as well as remotely for occasional virtual programming. The position uses a hybrid work model as schedule allows.

Requirements

Bachelor’s degree required.
5 to 7 years of nonprofit and/or educational leadership or sales experience.
Proven track record of success in program management and organizational efficiencies.
Able to work independently and demonstrate self-starting initiative.
Strong interpersonal, motivational, relationship-building, and conflict-resolution skills.
Excellent verbal and written communication skills.
Strong organizational skills, attention to detail, and superior time-management skills.
Sound decision-making skills and analytical thinking.
Budget management and forecasting experience.
High energy and a positive mental attitude.
Passion for making a difference in the lives of youth.
Flexibility and ability to prioritize new tasks as they arise.
Valid driver’s license and own reliable transportation.
Ability to be present at ELA offices, Northeast Ohio schools, businesses, or organizations to facilitate, observe, or assist with programming when assigned.
Ability to communicate information and ideas clearly and observe details in the workplace or during programming.
Ability to stand and interactively present or facilitate material for several hours during programming.
Ability to drive or sit for up to an hour or more while traveling to programming or client meetings.
Ability to lift and safely transport up to 20 pounds of program materials and move items up to 20 pounds in the office.
Ability to remain stationary and use a computer, type, and operate copy, printing, and other office machinery for extended periods, approximately 50% to 75% of the time.
Ability to position oneself to maintain files in desks or cabinets and access facilitation materials.
For occasional virtual meetings and programming: provide a secure, private, stable internet connection; work in a private, reduced-noise environment free from distractions and interruptions; operate Zoom or an alternative meeting platform; perform ELA programming through that platform; and sit stationary for at least 60 minutes while facilitating.
Must be able to perform the essential functions of the role satisfactorily; reasonable accommodation will be made upon request for employees with disabilities, absent undue hardship.
FBI-BCI background check required.

Nice To Haves

Master’s degree preferred.
Event planning experience preferred.
Working knowledge of Monday.com is a plus.
Desire to grow within an organization is preferred.

Responsibilities

Manage the Workforce Readiness Coordinator in executing established CLA/WRP programs.
Build relationships with existing partners and local businesses, including attending community networking events, to secure financial commitments for CLA/WRP programs and meet financial goals.
Initiate contact and formalize contracts with participating school districts; manage school district communications and relationships and ensure contracts are signed.
Obtain photo waivers and send monthly emails to schools, students, and families.
Manage CLA/WRP budgets, order materials, and oversee preparation of program impact reports.
Analyze and review program data and feedback; share program impact with client contacts and decision-makers to support repeat or expanded contracts.
Manage partner meetings, budget development, contracts, and assist with scheduling newly contracted programs.
Engage with clients to ensure program satisfaction and proactively address issues or problems.
Collaborate with senior leadership on grant distribution for schools and organizations.
Collaborate as a strategic team leader to shape business strategies, develop plans, analyze data, and align departmental goals with organizational objectives and program operations.
Collaborate with the team to develop and optimize CLA/WRP curriculum.
Deliver and facilitate ELA programs in person and virtually using ELA’s divergent learning pedagogy.
Manage classrooms and participants during training, including attendance tracking, addressing inappropriate behavior, and documenting performance and development needs.
Administer pre- and post-assessments and develop program impact reports.
Build rapport and community with students, motivate and inspire them, and support positive choices and success in school and beyond.
Maintain positive relationships with students, teachers, school administrators, parents, and community members as applicable to the program.
Communicate potential and current issues to the Senior Leadership team.
Complete program administration and preparation, including preparing materials, reviewing programs, and updating PowerPoints for timing and school language.
Help facilitate CLA and other ELA leadership programming.
Participate in ELA trainings, meetings, and professional development.
Work collaboratively, bring a positive mindset to teamwork, solve problems creatively, and contribute ideas for efficiency and growth.
Collaborate with ELA staff on administrative tasks and special projects, and perform other duties as assigned.