Manager of Slot Operations
About The Position
Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere. Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations. Manage all aspects of slot operations, including new game rollout, maintenance, performance, and overall appearance. Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals. Select, train, and develop team members through education, training, coaching, and corrective action. Communicate and work closely with the Director, vendors, suppliers, and team members to execute large-scale slot projects, such as machine moves, equipment installations, and equipment upgrades. Collaborate with the Director to develop and provide a complete ROI analysis when recommending new slot purchases or upgrades. Remain current with the latest slot industry developments and trends. Monitor team performance as needed based on competition, property goals, and end-user feedback. Represent the department at all official functions and company events, including committee and staff meetings. Develop and maintain a welcoming, safe, professional, and friendly work environment. Oversee the overall integrity of slot games. Perform other duties as assigned.
Requirements
- Frequently lift up to 50 pounds and occasionally move or push equipment weighing up to 500 pounds.
- Frequently push, pull, kneel, climb, stoop, bend, twist, reach overhead, and stand or walk for extended periods.
- Requires visual acuity, peripheral awareness, and manual dexterity to inspect, troubleshoot, and maintain slot equipment.
Responsibilities
- Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere.
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations.
- Manage all aspects of slot operations, including new game rollout, maintenance, performance, and overall appearance.
- Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals.
- Select, train, and develop team members through education, training, coaching, and corrective action.
- Communicate and work closely with the Director, vendors, suppliers, and team members to execute large-scale slot projects, such as machine moves, equipment installations, and equipment upgrades.
- Collaborate with the Director to develop and provide a complete ROI analysis when recommending new slot purchases or upgrades.
- Remain current with the latest slot industry developments and trends.
- Monitor team performance as needed based on competition, property goals, and end-user feedback.
- Represent the department at all official functions and company events, including committee and staff meetings.
- Develop and maintain a welcoming, safe, professional, and friendly work environment.
- Oversee the overall integrity of slot games.
- Perform other duties as assigned.
Benefits
- $7 Daily Employee Parking Garage
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
