Manager of Facilities Services

Brown Medicine • Cranston, RI

88d • $100,027 - $165,048 • Onsite

About The Position

Under the direction of the Director of Facilities Services, the Manager of Facilities Services plans, directs, coordinates, and controls all facility maintenance to ensure safety, life safety, a proper healing environment, and a positive human experience for Patients, Families, Students, and Team Members. This role manages the procurement, installations, operations, maintenance, and repairs of major building assets and their components, including grounds, envelope, mechanical, plumbing, electrical, fire alarm, interior finishes, furniture, fixtures, and equipment. The Manager coordinates and provides leadership to the maintenance and HVAC team regarding the operations and maintenance of the entire facility. Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence, which guide everyday actions. Core Success Factors include Instilling Trust, Valuing Differences, Patient and Community Focus, and Collaboration. Leaders are also expected to demonstrate an aptitude for Ensuring Accountability, Building Effective Teams, Driving Vision and Purpose, and Optimizing Work Processes. By applying these competencies, leaders help Brown University Health achieve its strategic goals.

Requirements

• The level of knowledge of engineering, construction, business, and/or facilities maintenance normally acquired in a four-year bachelor’s degree program in architectural, electrical or mechanical engineering or construction management.
• Working knowledge of computers, CMMS, and management software used to effectively manage and document installation, preventive maintenance, and repairs in a safe and timely manner.
• Knowledge of federal, state, and local building and construction codes.
• Knowledge of CMS, TJC, The Life Safety Code, and all associated NFPA guidelines.
• Minimum of 3-5 years previous related experience in a related field.
• Interpersonal experience to effectively interact with all levels of hospital personnel and outside contractors and consultants.
• Manage the workload and development of (3) Supervisors as well as outside vendors.

Nice To Haves

• Certified Healthcare Facility Manager (CHFM) preferred.

Responsibilities

• Responsible for the technical quality of repairs, construction, and client satisfaction.
• Manages budget and manpower, schedule, job costs, and accounting; reviews invoices/billing; develops and maintains contracts.
• Prepares funding authorization, processes invoices, and controls project finances.
• Manages the development of the project, assuring that target dates are met and expenditures are within budget.
• Manages the supervisors/supervision of grounds, general maintenance, plumbing, and HVAC for the entire Hospital Campus.
• Ensures that the maintenance team is focused on work orders, including preventative maintenance, corrective actions, and projects, are completed timely while maintaining a high level of accountability and standards for all work.
• Ensures that work orders are completed to the customer's satisfaction and recorded in CMMS to document all repairs and maintenance.
• Collaborates with Human Resources to recruit and retain high-potential talent, resolve employee relations matters, and develop strategies around employee engagement and development.
• Supervises skilled and semi-skilled employees in maintenance tasks such as carpentry, painting, concrete work, masonry, and other general upkeep involving furnishings, the envelope, structures, floor covering, equipment, acoustical ceilings, heating, plumbing, air conditioning, and related systems.
• Coordinates activities of contractors assigned to projects to ensure compliance with specifications and project completion timetables.
• Reviews bid proposals submitted and makes recommendations to the Director based on analysis of bid amount, qualifications, and accurate scope of work.
• Collaborates with the Design & Construction Team and outside planning resources, including architectural, engineering, planning, and other consultant resources as required.
• Manages/coordinates with site operation user groups; organizes meetings, prepares materials/presentations to facilitate interaction.
• Follows up with information, data reports, and research as required.
• Participates in the commissioning of projects.
• Inspects projects and participates in acceptance testing, reviews test reports before final payment for services.
• Conducts and oversees the preventive and corrective maintenance programs.
• Evaluates all maintenance request forms, sets priorities, and processes departmental work assignments.
• Hires contractors or subcontractors to perform maintenance work that is too specialized or extensive to be performed by the maintenance staff.
• Works with other department heads to address corporate and The Joint Commission compliance issues.
• Monitors all operations of the maintenance staff.
• Prepares daily and monthly work schedules for the department staff.
• Maintains all maintenance records.
• Purchases supplies for the department from approved sources.
• Conducts training on life safety and other programs.
• Works with the business office to maintain all appropriate permits and licensing.
• Provides reports on all life safety and maintenance issues.
• Performs routine inspections of all HVAC, emergency, and disaster systems and equipment.
• Must be able to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.
• Must be able to apply sound judgment beyond a specific set of instructions and apply knowledge to different factual situations.
• Must be always alert; pay close attention to details.
• Must be able to work under stress on a regular or continuous basis.
• Performs other duties as required, including but not limited to participation in councils, quality improvement teams, and other such committees.

Benefits

• Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager