Director of Facilities Services

Georgetown University•Lexington, MA
•$80,429 - $157,239•Onsite

About The Position

The Director of Facilities Services in Planning and Facilities Management at Georgetown University provides strategic leadership and operational oversight for key service areas supporting the maintenance and operation of the university’s physical infrastructure. The role manages small projects involving existing facilities, oversees service delivery, and coordinates maintenance and deferred maintenance plans to help ensure a safe, functional, high-quality campus environment. The Director also oversees the Project Manager at the off-campus Calcagnini Contemplative Center (CCC) in Bluemont, Virginia, supporting consistent maintenance, operations, and customer service standards. Reporting to the Associate Vice President for Facilities and Residential Services, the Director supervises managerial and frontline staff and collaborates with campus partners to align services with institutional goals. The position leads a high-performing team, promotes a proactive and customer-focused service culture, and fosters a respectful, solutions-based, and inclusive work environment.

Requirements

  • Bachelor’s degree in Civil Engineering or a related technical discipline, or a combination of education and experience.
  • Seven years of experience related to facilities management.

Nice To Haves

  • Four or more years of supervisory experience in facilities management.
  • CFM certification.

Responsibilities

  • Direct the planning and execution of small-scale facilities projects across campus buildings and properties.
  • Oversee the coordination and delivery of maintenance and deferred maintenance programs.
  • Provide leadership and guidance to the Project Manager at the Calcagnini Contemplative Center.
  • Lead a high-performing team and support a proactive, customer-focused service culture.
  • Implement strategies to continuously improve service delivery using data and customer feedback.
  • Supervise managerial and frontline staff.
  • Collaborate with campus partners to align service delivery with institutional goals.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Retirement savings
  • Tuition assistance
  • Work-life balance benefits
  • Employee discounts
  • Voluntary insurance options
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