Facilities Services Manager
About The Position
The Facilities Services Manager leads the delivery of facilities services that support employees’ commute and workplace experience. The role works with Facilities leadership and partners across Real Estate, Planning, HR, IT, EH&S, and Security. It oversees employee commute, transportation, and parking initiatives and manages service vendors for services such as janitorial, landscaping, pest control, and interior plants. The manager also handles vendor budgets, service agreements, performance reviews, inspections, regulatory compliance, critical service issues, and Moves, Adds, and Changes (MAC). The role coordinates move logistics, including large weekend moves, and leads the inception and project management of large furniture and move projects, ensuring on-time, on-budget delivery with minimal disruption.
Requirements
- Demonstrated facilities management experience, focused on soft services and vendor oversight.
- Experience leading employee commute programs.
- Bachelor’s degree or equivalent experience.
- At least 5 years of overall experience, including at least 2 years of managerial experience.
- Broad knowledge of facilities management.
- Demonstrated vendor management and service contract experience.
- Experience leading site services and programs.
- Demonstrated analytical and technical problem-solving skills.
Responsibilities
- Lead employee commute and parking programs, including TDM reporting, sustainability initiatives, and DOT/FMCSA compliance.
- Oversee facilities service vendors, including janitorial, landscaping, pest control, and interior plants, as well as budgets, service agreements, and Quarterly Business Reviews covering SLA and benchmark performance.
- Conduct regular site inspections and audits to verify service levels meet quality, safety, and sustainability standards and to drive continuous improvement.
- Ensure compliance with applicable local, county, state, and federal regulations.
- Serve as the point of contact for critical issues and act as the primary liaison for Moves, Adds, and Changes (MAC).
- Coordinate day-to-day move logistics, including large weekend moves, to support the Planning Team.
- Lead capital project inception and manage large furniture and move projects, delivering on time and on budget with minimal employee disruption.
- Build positive relationships with the Full-Service Vendor team to ensure consistent, high-quality service delivery.
Benefits
- Equity
- Benefits (unspecified)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
