Facilities Services Manager
About The Position
The Facilities Services Manager leads the delivery of facilities services and workplace experiences, including employee commute, transportation, parking, and vendor-provided services such as janitorial, landscaping, pest control, and interior plants. The role collaborates with Facilities leadership and partners across Real Estate, Planning, HR, IT, EH&S, and Security. It oversees vendors, budgets, service agreements, service performance, compliance, site inspections, and continuous improvement. The manager also serves as the primary liaison for Moves, Adds, and Changes (MAC), coordinates move logistics, and manages large furniture and move projects to completion on time, within budget, and with minimal disruption.
Requirements
- Shown experience in facilities management, with a focus on soft services and vendor oversight.
- Experience leading employee commute programs.
- Bachelor’s degree or equivalent experience.
- At least 5 years of overall experience, including at least 2 years of managerial experience.
- Broad knowledge of facilities management.
- Shown experience handling vendor management and service contracts.
- Experience leading site services and programs.
- Shown analytical and technical problem-solving skills.
Responsibilities
- Lead employee commute and parking programs, including TDM reporting, sustainability initiatives, and DOT/FMCSA compliance.
- Oversee facilities service vendors, including janitorial, landscaping, pest control, and interior plants, as well as budgets, service agreements, and Quarterly Business Reviews covering SLA and benchmark performance.
- Conduct site inspections and audits to ensure service levels meet quality, safety, and sustainability standards and support continuous improvement.
- Ensure compliance with applicable local, county, state, and federal regulations.
- Serve as the point of contact for critical issues and primary liaison for Moves, Adds, and Changes (MAC).
- Coordinate day-to-day move logistics, including large weekend moves, in support of the Planning Team.
- Lead capital project inception and manage large furniture and move projects, delivering on time, on budget, and with minimal employee disruption.
- Build positive relationships with the Full-Service Vendor team to support consistent, high-quality service delivery.
Benefits
- Equity
- Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
