Manager of Clinical Supply Chain Operations

Mercyhealth•Janesville, WI

About The Position

The Manager of Clinical Supply Chain Operations leads supply chain operations for surgical and procedural areas across the Mercyhealth system. The role guides teams across multiple locations, supports operational performance and safety, and partners with clinical departments to ensure they have the supplies and resources needed for patient care. The schedule is Monday through Friday, day shift hours, with 24/7 accountability and a 40-hour workweek. The manager oversees inventory management, staffing, receiving, storage and distribution, information technology tools, product expirations and recalls, equipment readiness, and operational improvement. The position also supports project management, budgeting, department goals, policies, quality assurance, and safety standards in collaboration with the Director. It maintains awareness of OSHA, TJC, and other regulatory requirements and participates in Value Analysis and product review committees as needed. The position directly supervises Clinical Supply Chain partners and carries out employee-management responsibilities, including interviewing, hiring, training, work direction, performance appraisal, rewards and discipline, complaint resolution, and ensuring adherence to annual education and certification requirements. Mercyhealth describes its culture expectations in terms of quality, service, partnering, and cost stewardship.

Requirements

Bachelor's degree in Business, Supply Chain, Nursing, or a related field.
Three years of leadership experience.
Exceptional interpersonal and communication skills.
Demonstrated competency with standard Mercyhealth applications, such as Outlook, MS Office, and MS Excel.
If driving a Mercy vehicle, maintain an acceptable driving record under Mercy's HR-01 Fleet Safety Policy.

Nice To Haves

Master's degree preferred.
Experience in surgical services or a procedural area preferred.
Experience in a hospital supply chain area preferred.
Professional certification applicable to degree and experience preferred.

Responsibilities

Direct supply chain operations for surgical and procedural areas across the Mercyhealth system.
Collaborate with surgical and procedural departments to establish and maintain appropriate stocking levels, using data to improve service levels.
Establish and maintain staffing levels to meet expected demand.
Participate in interviewing, hiring, and training employees.
Ensure effective processes for receiving, storage, and distribution of products.
Manage the use of information technology tools to optimize their capabilities.
Ensure effective processes for managing product expirations and recalls.
Use internal and external best practices to implement policies and procedures that optimize operations and ensure compliance with Mercyhealth requirements.
Design and implement inventory-management improvements and optimize operations programs to maintain continuity of supply for patient care.
Provide project management and support for assigned projects.
Ensure Supply Chain equipment is in good working order.
Assist the Director with preparing operations and capital budgets and monitoring compliance with budgetary constraints.
Assist the Director in developing, implementing, and monitoring goals that support Mercyhealth strategies and objectives.
Assist the Director with department policies and procedures, objectives, quality assurance, and safety standards.
Maintain knowledge and understanding of OSHA, TJC, and other regulatory requirements.
Participate in Value Analysis and product review committees as needed.
Serve as a resource for Supply Chain partners and internal customers on inventory management, receiving, and supply-related activities.
Interview, hire, train, plan and assign work, direct employees, appraise performance, reward and discipline employees, address complaints, resolve problems, and ensure adherence to annual education and certification requirements.
Promote quality, responsive service, confidentiality, system-wide thinking, teamwork, constructive feedback, resource conservation, and cost-saving practices.