Manager of Clinical Supply Chain Operations

Mercyhealth Wisconsin and Illinois•Rockford, IL

4d•$79,134 - $126,614

About The Position

The Manager of Clinical Supply Chain Operations leads supply chain operations across surgical and procedural areas throughout the Mercyhealth system. The role partners with clinical departments to manage inventory and service levels, maintain appropriate staffing, and ensure reliable receiving, storage, and distribution processes. The manager develops teams, oversees operational performance and equipment, supports budgets and department goals, and helps ensure compliance with organizational and regulatory requirements. The position works Monday through Friday during day-shift hours, 40 hours per week, with 24/7 accountability. It directly supervises Clinical Supply Chain partners.

Requirements

Bachelor's degree in Business, Supply Chain, Nursing, or a related field.
At least three years of leadership experience.
Exceptional interpersonal and communication skills.
Demonstrated competency with standard Mercyhealth applications, including Outlook, MS Office, and MS Excel.
If driving a Mercy vehicle, maintain an acceptable driving record under Mercy's HR-01 Fleet Safety Policy.

Nice To Haves

Master's degree.
Experience in surgical services or a procedural area.
Experience in a hospital supply chain area.
Professional certification applicable to the degree and experience.

Responsibilities

Direct supply chain operations for surgical and procedural areas across the Mercyhealth system.
Collaborate with surgical and procedural departments to establish and maintain appropriate stocking levels, using data to inform and improve service levels.
Establish and maintain staffing levels to meet expected demand.
Participate in interviewing, hiring, and training employees.
Ensure effective processes for receiving, storage, and distribution of products.
Manage the use of information technology tools to optimize capabilities.
Ensure effective processes for managing product expirations and recalls.
Align operations with internal and external best practices; implement policies and procedures that optimize operations and ensure controls comply with Mercyhealth requirements.
Design and implement inventory management improvements and optimize operations programs to ensure continuity of supplies for patient care.
Provide project management and support for assigned projects.
Ensure Supply Chain equipment is in good working order.
Assist the Director with preparing operational and capital budgets and monitoring compliance with budget constraints.
Assist the Director in developing, implementing, and monitoring goals that support Mercyhealth strategies and objectives.
Assist the Director in maintaining department policies, procedures, objectives, quality assurance, and safety standards.
Maintain knowledge of OSHA, TJC, and other regulatory requirements.
Participate in Value Analysis and product review committees as needed.
Serve as a resource for Supply Chain partners and internal customers on inventory management, receiving, and supply-related activities.
Plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems; and ensure adherence to annual education and certification requirements.