Manager, Nursing, Emergency Department, United Memorial Medical Center

Rochester Regional Health
•$95,000 - $140,000•Onsite

About The Position

The Manager, Nursing, Emergency Department at United Memorial Medical Center develops and sustains an environment that supports excellence in clinical practice and patient care. The role plans and directs operational, budgetary, and personnel activities for a designated area and develops nursing policies and standards for care delivery. It focuses on customer service for patients, visitors, family members, staff, and physicians, while collaborating across disciplines to promote an efficient, team-based approach to patient care. When responsible for quality initiatives, the manager collaborates with the CNO or Director of Quality on quality review activities and guides assigned areas in using recognized improvement tools, data analysis, and outcome measures. The position is based in Batavia, New York, at United Memorial Medical Center. It is scheduled for 40 hours per week, Monday through Friday, 7 a.m. to 3 p.m., with leadership flexibility required. The role requires a BSN and a New York State RN license. Required certifications include Basic Life Support from the American Heart Association and Registered Nurse certification through the NYS Office of Professions. The position is classified as sedentary and primarily office-based, requiring prolonged sitting, minimal physical effort, and lifting under 10 pounds. Fine motor skills and clear visual and auditory ability are needed for computer work, writing, and telephone use. The role also involves high cognitive and emotional demands, including sustained concentration, frequent interruptions, independent decision-making, and information processing. Administrative healthcare areas may occasionally involve exposure to infectious agents.

Requirements

  • Bachelor of Science in Nursing (BSN).
  • New York State Registered Nurse license.
  • Basic Life Support (BLS) certification from the American Heart Association.
  • Registered Nurse credential through the NYS Office of Professions.

Responsibilities

  • Develop and sustain an environment that supports excellence in clinical practice and promotes quality patient care with a focus on safety.
  • Develop programs and strategies to monitor patient-care quality and outcomes.
  • Promote collaboration with medical and administrative colleagues to establish patient-care goals and manage daily unit operations.
  • Ensure the organization's philosophy, standards, and policies are translated into action on the patient-care unit.
  • Develop, justify, and implement the long-term staffing pattern, personnel complement needs, and recruitment plan in collaboration with the Director.
  • Allocate resources to meet clinical-care and financial goals by preparing, monitoring, and maintaining approved salary and non-salary budgets.
  • Select and develop staff to meet patient-care goals.
  • Monitor and evaluate operations for compliance with licensure, accreditation, and regulatory standards.
  • Support and facilitate staff professional development and participation in research programs.
  • Demonstrate leadership and influence internal and external stakeholders to promote optimal individual patient care and public health-care services.
  • Pursue continuing self-development to maintain, strengthen, and broaden professional concepts, philosophy, and abilities.
  • Perform quality responsibilities for assigned key processes, which may include quality, regulatory, and risk-management functions.
  • Perform other duties as assigned.
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