Manager - Mb Repair

Donato Technologies • Grapevine, TX

7d • Onsite

About The Position

The Mainboard Repair Manager oversees and manages the repair and maintenance of mainboards for electronic devices. The role leads a team of repair technicians, ensuring efficient and accurate repair operations, high-quality standards, and continuous improvement. The manager also troubleshoots complex issues, manages workflows, and coordinates with other departments to deliver timely and cost-effective solutions.

The position includes hiring and training employees, organizing team schedules, conducting performance evaluations, and handling discipline or termination in accordance with company policy. The manager oversees mainboard diagnostics, repair, and testing; maintains repair procedures and quality controls; manages parts inventory and supplier coordination; responds to escalated repair issues; and maintains repair documentation and reports.

The role is based in Grapevine, Texas, and takes place in a warehouse environment with moderate to high noise levels and seasonal temperature extremes. The position may require extensive walking, reaching above shoulder height, bending or stooping, repetitive wrist, hand, or finger movements, and occasional team lifting of up to 50 pounds. Compensation is $60,000–$65,000 per year.

Requirements

• Proven experience in mainboard repair, PCB troubleshooting, and electronics diagnostics.
• A minimum of 3–5 years of experience in a technical or management role related to electronic repair and maintenance.
• Experience with advanced repair tools and techniques, including soldering stations, oscilloscopes, and multimeters.
• Strong knowledge of mainboard architecture and electronic components.
• Expertise repairing and troubleshooting mainboards for computers, servers, and mobile devices.
• Familiarity with electronics schematics and repair manuals.
• Proven leadership and team management experience, including the ability to develop a high-performance team.
• Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities.
• Strong problem-solving skills and attention to detail.
• Strong communication skills for interacting with team members, other departments, and customers.
• Adaptability, openness to change, and a focus on continuous improvement.
• Ability to remain calm under pressure and handle high-stakes repair situations.
• Ability to tolerate moderate to high noise levels and warehouse conditions that may be hot in summer and cold in winter.
• Ability to walk for extended periods, reach above shoulder height, bend or stoop, perform repetitive wrist, hand, or finger movements, and occasionally team-lift up to 50 pounds.

Nice To Haves

• Bachelor’s degree in Electronics, Electrical Engineering, or a related field.
• Certifications in electronics repair, such as IPC or CE.

Responsibilities

• Hire, train, mentor, and manage mainboard repair technicians, providing technical guidance and supporting their development.
• Organize and oversee team schedules and work; ensure the team meets KPIs for repair quality, productivity, and turnaround time.
• Conduct timely and constructive performance evaluations and provide feedback; handle discipline and termination in accordance with company policy.
• Oversee diagnostics, repair, and testing of mainboards for computers, servers, mobile devices, and other electronics.
• Troubleshoot mainboard faults using testing equipment, schematics, and diagnostic tools.
• Ensure proper repair techniques are used, including soldering, reflowing, and component replacement.
• Establish and enforce standard operating procedures and perform quality checks to ensure repairs meet industry standards and client specifications.
• Identify process improvements to increase efficiency, reduce repair time, and minimize errors.
• Manage repair parts and components inventory, coordinate procurement with suppliers, and ensure components are available when needed.
• Maintain records of parts usage, repairs, and costs for reporting and budget purposes.
• Serve as the contact for escalated repair issues and work toward customer satisfaction and timely resolution.
• Collaborate with departments such as R&D, customer support, and logistics to provide repair updates and resolve issues.
• Generate repair reports and maintain records of diagnostics, repairs, parts used, work orders, inventory usage, and service history.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed