Manager, Marketplaces

Culligan•Rosemont, IL

About The Position

Culligan Retail North America (CRNA) sells consumer water-filtration products, including the ZeroWater brand, through retail and e-commerce channels across the US and Canada. The company is creating this role to provide dedicated ownership of its growing online retail business. The Manager, Marketplaces will own the marketplace business end to end, including existing accounts and the digital shelf, with direct influence on growth and profitability and close partnership across Marketing, Supply Chain, and Finance. The role owns Walmart.com and Target.com, other online retail dot-com accounts, and seller-model marketplaces. It combines hands-on account management and digital shelf oversight with forecasting, account-level profitability management, performance reporting, and cross-functional planning.

Requirements

At least 5 years of experience in e-commerce or marketplace account management in consumer products.
Hands-on experience growing Walmart.com and Target.com businesses, including item setup, content, pricing, and promotional planning.
Working knowledge of seller-model (3P) marketplaces, including fulfillment options, fees, and account health.
Command of the digital shelf, including content, search, ratings, and reviews.
Analytical strength with POS, shipment, and syndicated data, and fluency in Excel.
Commercial acumen across account profitability, promotional spend, fees, and fulfillment costs.
Bachelor’s degree required.

Nice To Haves

Working knowledge of marketplace retail media, such as Walmart Connect or Roundel.
Experience in consumer durables, home, or household categories.
Experience in a PE-backed or high-growth company.
Advanced degree preferred.

Responsibilities

Own Walmart.com and Target.com end to end, including assortment, item setup, pricing, promotions, and in-stock performance.
Manage other online retail dot-com accounts and seller-model (3P) marketplaces, including fulfillment models, fees, and account health.
Build day-to-day relationships with merchant, site, and operations contacts at each account.
Run a promotional and event calendar by account, including seasonal moments and retailer-led events.
Own marketplace content, imagery, ratings and reviews, and search performance, working with Marketing on brand assets and messaging.
Monitor pricing and competitive activity across accounts and recommend responses.
Forecast the marketplace business and provide inputs to the weekly POS-driven sales process and supply and demand planning (SIOP).
Manage profitability by account, including fees, fulfillment costs, returns, and promotional spend.
Report performance by account, clearly identifying what is working and what should change.
Partner with Marketing, which owns marketplace advertising and retail media, on an integrated brand and channel plan.
Work with Supply Chain, Sales Operations, and Finance to align supply, order management, and reporting with the channel plan.
Support the VP, Sales with account-level input and sizing when evaluating new marketplace opportunities.