Senior Manager, Amazon (Marketplaces)

Comfrt

9d•$110,000 - $135,000•Remote

About The Position

Comfrt is seeking a Senior Manager, Amazon & Marketplaces to run day-to-day execution of its marketplace portfolio. Amazon is the anchor platform, and the role will support expansion into additional marketplaces, beginning with Faire and extending to US and international platforms. The Senior Manager will translate portfolio strategy from the Senior Director into plans, ownership, and measurable results across GMV, margin, and brand health. This hands-on role is suited to someone experienced in a fast-moving, multi-SKU business, ideally in retail, beauty, or consumer products. The position owns marketplace performance, operations, inventory, retail media, catalog health, analytics, and team development. It partners with Paid Media, Marketing, Operations, Merchandising, Finance, Customer Experience, Data & Insights, Performance-Led Creative, and other teams to grow marketplaces efficiently, strengthen Comfrt’s brand across platforms, and create a halo effect for DTC and other channels. The role reports to and works closely with the Senior Director. The position is fully remote. The anticipated base salary is $110,000–$135,000 annually; actual compensation depends on experience, skills, qualifications, and geographic location. The range excludes bonus, benefits, and other compensation.

Requirements

5–7 years of progressive experience in ecommerce, marketplace, or retail operations, including at least 3 years managing Amazon for a multi-SKU brand.
Experience in a fast-moving, multi-SKU environment, such as retail, beauty, or consumer products, with frequent launches, promotions, and inventory decisions.
Hands-on fluency in 1P/3P strategy, FBA/FBM/AWD, retail media, and catalog and compliance management.
Working knowledge of P&L drivers, including GMV, margin, TACoS, and inventory turns, and ability to analyze them and act on results.
Experience supporting or launching a new marketplace or channel, or clear appetite to do so.
Track record developing and leading managers or specialists across operations, media, and catalog.
Ability to work closely with a Senior Director, own execution independently, and keep work aligned with portfolio strategy.

Nice To Haves

Hands-on Amazon experience, ideally with Seller Central, Advertising Console, and Brand Registry at a high-growth DTC or consumer brand.
Retail or beauty background, or experience in another high-velocity, multi-SKU category.
Experience with wholesale or B2B marketplaces such as Faire.

Responsibilities

Manage marketplace GMV, contribution margin, and profitability against plan, and report results to the Senior Director and Finance.
Support annual operating plans, forecasts, and inventory strategy aligned with company targets.
Manage Amazon channel execution, including 1P versus 3P, FBA/FBM/AWD mix, and pricing architecture.
Support new marketplace launches, beginning with Faire, through market analysis, launch plans, and go/no-go inputs based on margin, brand fit, and enterprise value.
Recommend participation in major marketplace events, balancing growth and profitability, and execute approved plans.
Translate marketplace goals into channel-level plans connected to DTC, brand, and enterprise targets.
Manage inventory planning, forecasting, and replenishment across fulfillment models and platforms.
Manage Faire wholesale operations and inventory to improve efficiency and sell-through.
Monitor in-stock rate, IPI score and equivalent platform measures, stranded inventory, and aged SKUs; drive corrective action.
Coordinate supply chain execution with central operations, 3PLs, and vendors.
Build and maintain SOPs and workflows that scale across marketplaces and reduce operational friction and cost.
Assist with and advise retail media execution across Sponsored Products, Sponsored Brands, Sponsored Display, DSP, and equivalent platform products.
Execute keyword and ASIN strategies, including harvest, defend, and conquest, and allocate day-to-day ad budgets within the approved portfolio plan.
Track and optimize TACoS, incrementality, new-to-brand growth, and media-driven profitability.
Partner with Paid Media and Ecomm/SEO teams to improve conversion and organic ranking.
Evaluate beta programs and new paid products across platforms.
Oversee storefront and catalog health across marketplaces and ensure listings are fully optimized.
Ensure platform compliance and partner with Brand Protection on Brand Registry and proactive IP protection.
Monitor algorithm changes and category trends to keep listings competitive.
Track portfolio KPIs and partner with Data & Insights on reporting that identifies opportunities to scale.
Identify growth levers, test approaches across ads, pricing, and promotions, and document results.
Lead and develop direct reports and the marketplace team across Operations and Catalog, setting goals and building capability.
Manage agencies and external partners as needed.
Partner cross-functionally with Finance, Marketing, Growth, Performance-Led Creative, Inventory, and Supply Chain to align execution with portfolio strategy.