Manager, Marketplaces

Culligan International•Rosemont, IL

9d•$100,000 - $115,000

About The Position

Culligan Retail North America (CRNA) sells consumer water-filtration products, including the ZeroWater brand, through retail and e-commerce channels across the US and Canada. The Manager, Marketplaces role provides dedicated ownership of the marketplace business and its digital shelf. The manager owns existing accounts end to end and works hands-on to grow marketplace sales and profitability, partnering closely with Marketing, Supply Chain, Sales Operations and Finance. The role oversees Walmart.com and Target.com, other online retail dot-com accounts, and seller-model marketplaces. It also manages marketplace content and performance, account-level forecasting and profitability, and supports evaluation of new marketplace opportunities. Marketing owns marketplace advertising and retail media; the manager partners with Marketing on an integrated brand and channel plan.

Requirements

At least 5 years of e-commerce or marketplace account management experience in consumer products.
Hands-on experience growing Walmart.com and Target.com, including item setup, content, pricing and promotional planning.
Working knowledge of seller-model (3P) marketplaces, including fulfillment options, fees and account health.
Command of the digital shelf, including content, search, ratings and reviews.
Analytical strength with POS, shipment and syndicated data, and fluency in Excel.
Commercial acumen across account profitability, promotional spend, fees and fulfillment costs.
A bachelor's degree is required.
Ownership, commercial judgment and a hands-on approach; experience growing marketplace accounts in consumer products and attention to digital-shelf details while managing the P&L.

Nice To Haves

Working knowledge of marketplace retail media, such as Walmart Connect or Roundel.
Experience in consumer durables, home or household categories.
Experience in a PE-backed or high-growth company.
An advanced degree.

Responsibilities

Own Walmart.com and Target.com end to end, including assortment, item setup, pricing, promotions and in-stock performance.
Manage other online retail dot-com accounts and seller-model (3P) marketplaces, including fulfillment model, fees and account health.
Build day-to-day relationships with merchant, site and operations contacts at each account.
Run a promotional and event calendar by account, including seasonal moments and retailer-led events.
Own marketplace content, imagery, ratings and reviews, and search performance, working with Marketing on brand assets and messaging.
Monitor pricing and competitive activity across accounts and recommend responses.
Forecast the marketplace business and provide inputs to the weekly POS-driven sales process and supply and demand planning (SIOP).
Manage profitability by account, including fees, fulfillment costs, returns and promotional spend.
Report performance by account, clearly identifying what is working and what should change.
Partner with Marketing, which owns marketplace advertising and retail media, on an integrated plan for the brand and channel.
Work with Supply Chain, Sales Operations and Finance to align supply, order management and reporting with the channel plan.
Support the VP, Sales with account-level input and sizing when evaluating new marketplace opportunities.