Manager, Marketing Ops and Strategy - Americas

Johnson Controls • Glendale, AZ

5d

About The Position

Johnson Controls is seeking a high-energy, organized, and effective communicator to support Americas Marketing operations and campaign execution. The role helps drive revenue, pipeline, opportunities, and leads in a fast-paced, high-performance, matrixed environment. It interacts with stakeholders at all levels and serves as a key representative of the Vice President of Marketing for the Americas, leading through influence across marketing functions and business stakeholders. This is an individual contributor position; a traditional marketing background is not required.

The Manager leads special projects and cross-functional initiatives, analyzes performance, supports operational excellence and continuous improvement, manages marketing budget processes, develops communications for internal audiences, and coordinates campaign planning across business segments. The role may involve direct engagement with customers and field teams at customer sites, Johnson Controls branch locations, or other business locations. Travel of up to 50% is required.

The hiring salary range is $120,000–$150,000, with the final salary based on factors including education, experience, knowledge, skills, abilities, internal equity, and market data. The role offers a competitive bonus plan based on individual, group, and corporate performance, as well as a competitive benefits package.

Requirements

• 4–6 years of experience in a high-performance environment, with demonstrated success in project planning and management, cross-functional coordination, initiative execution, and performance analysis.
• Strong relationship-building skills and ability to influence stakeholders across different levels of seniority.
• Self-motivated and proactive, with a focus on driving results.
• Excellent organizational skills and ability to independently manage multiple priorities from inception through completion.
• Strong analytical and decision-making skills grounded in data, facts, and logical reasoning.
• Ability to create high-quality Excel workbooks, PowerPoint presentations, written communications, and executive-ready reports and presentations.
• Exceptional time-management skills and comfort working autonomously.
• Strong verbal and written English communication skills, with ability to adapt communication style to different audiences.
• Highly adaptable, able to shift priorities quickly, and comfortable handling urgent or unexpected requests.
• Comfort engaging directly with customers and field teams to understand business challenges firsthand.
• Willingness to travel up to 50% and work from customer sites, Johnson Controls branch locations, or other business locations as needed.
• Bachelor's degree required.

Nice To Haves

• Experience in management consulting, structured leadership development programs, manufacturing, or marketing operations.
• Demonstrated use of AI tools and technologies to improve marketing effectiveness and operational efficiency.
• Experience partnering with Sales teams to drive sales enablement and marketing program execution.
• Knowledge of Lean, Continuous Improvement, Kaizen, 80/20, or similar operational excellence methodologies.
• Master's degree preferred, including an MBA or a degree in Marketing, Communications, or a related field.

Responsibilities

• Lead special projects and cross-functional initiatives as directed by the Vice President of Marketing; establish objectives, KPIs, timelines, ownership, and resource requirements, and coordinate deliverables through execution.
• Analyze monthly performance results, identify gaps, trends, and root causes, develop recommendations to improve business outcomes, and present findings and progress updates to leadership.
• Partner with central marketing teams on operational excellence and continuous improvement, including problem identification, data analysis, workshop facilitation, action planning, and solution implementation.
• Develop and manage the annual marketing budget planning process; lead monthly and quarterly budget reviews with budget owners and maintain spend tracking and reporting.
• Develop communications for internal stakeholders and the broader marketing team, including monthly newsletters, town hall presentations, executive updates, and email communications; partner with Internal Communications as needed.
• Coordinate annual campaign planning across HVAC & Controls, Fire & Security, and OpenBlue business segments; support quarterly business reviews, updates, and performance reporting, and drive alignment for campaign execution.
• Engage directly with customers and field teams to understand business challenges firsthand.
• Travel up to 50% and work from customer sites, Johnson Controls branch locations, or other business locations as needed.

Benefits

• Competitive salary
• Paid vacation, holidays, and sick time
• Comprehensive benefits package including 401(k), medical, dental, and vision care
• On-the-job and cross-training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through the Zero Harm policy
• Competitive bonus plan based on individual, group, and corporate performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager