Manager, Marketing Ops and Strategy - Americas

Johnson Controls•Glendale, AZ

7d•$120,000 - $150,000

About The Position

Johnson Controls is seeking a high-energy, organized professional with strong communication skills to support Americas Marketing operations and campaign execution. The role focuses on driving growth in revenue, pipeline, opportunities, and captured leads in a fast-paced, high-performance, matrixed environment. It interacts with stakeholders ranging from executive leadership to early-career employees. This is an individual-contributor role that represents the Vice President of Marketing for the Americas and leads through influence across marketing functions and business stakeholders, including Sales, P&L leaders, and the Marketing Leadership Team. A traditional marketing background is not required; relevant experience may come from management consulting, manufacturing, financial services, leadership development programs, or similar fields. The Manager leads cross-functional projects and strategic initiatives, establishes objectives and KPIs, coordinates execution, analyzes performance, supports operational improvement, manages marketing budget planning and reviews, develops stakeholder communications, and coordinates annual campaign planning across HVAC & Controls, Fire & Security, and OpenBlue. The role also supports quarterly business reviews and campaign performance reporting. Travel up to 50% is required, with work at customer sites, Johnson Controls branches, or other business locations as needed. The hiring salary range is $120,000–$150,000, with a competitive bonus plan based on individual, group, and corporate performance. Salary is determined by factors including education, experience, knowledge, skills, abilities, internal equity, and market data. Johnson Controls may use technology-assisted tools, including AI, to help identify and evaluate candidates; hiring decisions are made by human reviewers.

Requirements

4–6 years of experience in a high-performance environment, with demonstrated success in project planning and management, cross-functional coordination, initiative execution, and performance analysis.
Strong relationship-building skills and ability to influence stakeholders across varying levels of seniority.
Self-motivated, proactive, and energized by driving results.
Excellent organizational skills and ability to independently manage multiple priorities from inception through completion.
Strong analytical and decision-making skills grounded in data, facts, and logical reasoning.
Ability to create high-quality Excel workbooks, PowerPoint presentations, written communications, and executive-ready reports and presentations.
Exceptional time-management skills and comfort operating autonomously.
Strong verbal and written communication skills in English, with ability to adapt communication style to different audiences.
Highly adaptable, able to shift priorities quickly, and comfortable handling urgent or unexpected requests.
Comfort engaging directly with customers and field teams to understand business challenges firsthand.
Willingness to travel up to 50% and work from customer sites, Johnson Controls branch locations, or other business locations as needed.
Bachelor's degree required.

Nice To Haves

Experience in management consulting, structured leadership development programs, manufacturing, or marketing operations.
Demonstrated use of AI tools and technologies to improve marketing effectiveness and operational efficiency.
Experience partnering with Sales teams to drive sales enablement and marketing program execution.
Knowledge of Lean, Continuous Improvement, Kaizen, 80/20, or similar operational excellence methodologies.
Master's degree preferred, such as an MBA, Marketing, Communications, or a related field.

Responsibilities

Lead special projects and cross-functional initiatives as directed by the VP of Marketing.
Establish project objectives, KPIs, timelines, ownership, and resource requirements.
Coordinate deliverables and ensure successful execution across teams.
Analyze monthly performance results, identify gaps, trends, and root causes, and develop actionable recommendations.
Present findings and progress updates to leadership.
Partner with central marketing teams on operational excellence and continuous improvement initiatives, including problem identification, data analysis, workshop facilitation, action planning, and solution implementation.
Apply structured improvement methodologies to enhance marketing effectiveness and efficiency.
Develop and manage the annual marketing budget planning process.
Lead monthly and quarterly budget reviews with budget owners and maintain ongoing spend tracking and reporting.
Develop internal stakeholder and marketing-team communications, including monthly newsletters, town hall presentations, executive updates, and email communications.
Partner with Internal Communications as needed to ensure communication alignment and consistency.
Coordinate annual marketing campaign planning across HVAC & Controls, Fire & Security, and OpenBlue business segments.
Support quarterly business reviews, updates, and performance reporting.
Drive alignment across marketing teams to support successful campaign execution.
Engage with customers and field teams at customer sites, Johnson Controls branches, or other business locations as needed to understand business challenges firsthand.