Manager, Marketing Creative

AfterShip

1d•$130,000 - $160,000•Remote

About The Position

AfterShip is hiring a people leader to build, lead, and reinvent its Marketing Creative team. The role will hire, develop, and inspire designers while evolving AfterShip’s brand system and directing creative across campaigns, product launches, and digital experiences. The goal is to build a lean, high-performing organization that delivers exceptional creative at scale without compromising quality. This builder role will develop a modern, AI-powered creative production engine using cloud-based workflows, automation, and strong creative standards to support high-volume, high-quality output. The Manager will partner closely with Product Marketing, Growth, Partnerships, and other marketing stakeholders to align creative strategy with business priorities, empower the team, and establish scalable processes that elevate creative quality as the company grows. AfterShip is a post-purchase SaaS company founded in 2012. It provides shipping and labels, order tracking, AI predictive delivery, and returns management solutions. The company has more than 450 employees across 8 offices and over 20 cities worldwide. The position is remote-first, with employees working from home or on a hybrid-flexible basis in hub locations.

Requirements

At least 3 years of people management experience, including hiring, managing, coaching, and developing creative teams and fostering a high-performance culture.
Experience building or scaling a creative organization, including establishing processes, workflows, and quality standards for high-quality work at scale.
Direct experience leading or contributing to a brand evolution or rebrand, with the ability to evolve a brand system across multiple channels while maintaining consistency.
Experience partnering cross-functionally with Product Marketing, Growth, Partnerships, Product, and other stakeholders to balance creative excellence with business objectives.
A strong point of view on modern visual identity and brand design, excellent creative judgment, and awareness of contemporary design trends, especially for technology and AI-native products.
Hands-on experience using AI tools to accelerate creative production and designing AI-powered workflows that improve quality, speed, and scalability.
Proven success leading distributed teams and collaborating across time zones, building alignment, accountability, and trust in a remote-first environment.

Nice To Haves

In-house B2B SaaS or DTC e-commerce experience.
Experience working closely with internal marketing teams rather than primarily serving external clients through an agency.

Responsibilities

Build, lead, and grow a distributed team of designers through hiring, coaching, mentoring, performance management, and career development.
Set the creative vision for AfterShip’s brand system and partner with the VP, Marketing to evolve the company’s identity.
Own creative direction across paid campaigns, product launches, sales enablement, lifecycle marketing, social, email, and AfterShip.com.
Build and scale an AI-powered creative production engine using cloud-based workflows, automation, and design systems.
Create systems that enable non-designers to self-serve routine creative needs, so the creative team can focus on high-impact strategic work.
Lead creative planning and prioritization across Product Marketing, Growth, Partnerships, and other cross-functional teams.
Manage external freelancers and creative agencies, providing direction, maintaining quality standards, and scaling capacity when needed.
Continuously improve creative operations, processes, and team effectiveness.