Manager - Key Account Region

CONA Services•Baton Rouge, LA

2d•Onsite

About The Position

The Manager - Key Account Region is responsible for maximizing customer and company profitability and case sales across assigned areas. This field-based role builds and maintains relationships with internal and external customers, supports store execution, and develops effective price package plans. Customers may include Large Store, Small Store, and On Premise accounts. The selected candidate must reside in Lafayette, Baton Rouge, New Orleans, Gulfport, or Ocean Springs to support the customer base. The role leads customer calls, develops and executes annual business plans, and coordinates aligned business goals based on channel strategy. It oversees pricing, promotions, Customer Marketing Agreements (CMAs), in-outlet standards, market visits, business reviews, contract negotiations, and financial performance. The manager also maintains executive-level customer relationships, resolves customer issues, and provides leadership with feedback on competitive threats and business opportunities.

Requirements

Minimum age of 18 years.
Valid driver’s license and obligation to maintain compliance with UNITED fleet policy.
Comply with applicable personal protective equipment requirements and UNITED safety policies.
Regular and prompt attendance.
Ability to read, write, and speak English.
Ability to maintain a neat, professional appearance within Company guidelines.
Ability to maintain the safety and security of Company assets.
Ability to use Company-provided resources and technology.
Bachelor’s degree, or at least 3 years of related experience and/or training, or an equivalent combination of education and experience.
Ability to create and manage price package plans that meet or exceed business goals.
Accountability for timely and accurate price management and monthly pricing validation.
Ability to take a leadership role in communicating strategies and promotions.
Ability to collaborate with functional partners to execute customer and channel plans.
Ability to ensure execution across customers according to channel direction and own the call point for each assigned customer.
Ability to manage relationships at all customer levels and resolve customer concerns and issues.
Working knowledge of Microsoft Excel, Word, and PowerPoint.
Ability to quickly learn internal United systems, SAP, and Margin Minder.

Nice To Haves

Two years of managerial experience.
Beverage and consumer packaged goods experience.
Knowledge of the bottler environment, including equipment such as Freestyle, Fountain, Coolers, Vending, and Micro Market, related systems, and business development planning.
Complex selling knowledge and a proven ability to create and implement customer-specific promotional programs and key initiatives.
Proven ability to manage the needs and concerns of multiple stakeholders.

Responsibilities

Build and implement customers’ yearly business plans and ensure execution of pricing, promotional programs, and Customer Marketing Agreements (CMAs).
Ensure in-outlet standards are executed according to channel direction.
Lead calls for assigned customers and sell key initiatives, including price package plans, business results, new brands, promotions, and marketing activities.
Coordinate the development of aligned business goals with customers based on channel strategy.
Conduct market visits with customers to measure performance against execution standards in each serviced channel.
Provide leadership with feedback and recommendations about competitive threats and business opportunities.
Lead contract negotiations and renewals as needed.
Generate budgeted internal rate of return and profit analysis.
Manage executive-level relationships with customers and help resolve customer concerns and issues.
Ensure business and financial goals are achieved.
Create and post the monthly Picture of Success (PicOS).
Create and implement CMAs aligned with channel strategy and lead their negotiation and renewal.
Review business results with customers at predetermined frequencies and gain alignment on key business initiatives.
Perform other appropriate duties assigned by management.

Benefits

Two weeks of paid vacation within the first year.
Comprehensive Medical Preferred Provider Plan.
Dental, vision, and flexible spending benefits.
Employee Assistance Program.
Company-paid life insurance ($50,000).
Optional accident, critical illness, universal life, home, and auto insurance.
Paid maternity and paternity leave.
Paid holiday and sick time.
401(k) match: 50% on the first 6%, plus an additional annual match of up to 3%.
Employee discounts on cell phones, event tickets, gym memberships, car buying, hotels, car rentals, technology, and more.
Competitive compensation.
CDL tuition reimbursement of up to $5,250 for qualified candidates.
On-the-job training, learning, and career advancement opportunities.