Manager, Job Development

17a67bcf-e188-4c83-b4fb-5cde874e0c08•Miami, FL

4d•$49,000 - $55,000

About The Position

The Manager, Job Development (MJD) identifies and develops competitive, inclusive jobs for individuals with intellectual and developmental disabilities (IDD). The role builds and maintains relationships with job participants to identify opportunities aligned with their skills, experience, and location preferences. It also works with businesses to identify employment opportunities, train staff on workplace inclusion, and raise awareness of Best Buddies’ mission. After identifying a potential match, the MJD supports job seekers through applications, interviews, onboarding, and training until follow-along coaching can transition to an Employment Consultant. The position manages a caseload of employed participants and job seekers, coordinates participant intake and vocational assessments, develops employer relationships, and supports job placement and retention. It also contributes to marketing, fundraising, documentation, billing, and accreditation readiness. Frequent local travel is required, and occasional weekend work may be necessary for fundraising events and other initiatives.

Requirements

Bachelor’s degree or four years of experience; preferably at least one year of job coaching, counseling, teaching, or other related experience working with people with disabilities.
Strong interpersonal skills and the ability to adapt, build, and manage multiple relationships effectively, guide individuals toward success, and achieve results.
Demonstrated presentation, facilitation, project-management, and time-management skills.
Excellent written communication, attention to detail, initiative, and ability to work independently or collaboratively.
Ability to engage comfortably with individuals with IDD and address sensitive topics with empathy and professionalism.
Willingness to travel frequently within the local area and use a personal cell phone for work-related communication.
Access to an automobile with applicable insurance or reliable transportation.
Employment is contingent on state accreditation and the ability to obtain and maintain federal suitability clearance for the Ticket to Work Program.

Nice To Haves

Prior experience as an Employment Consultant, with a proven record of job placement, retention, employer communications, and relationship-building.

Responsibilities

Manage a caseload of employed participants and job seekers, providing job development support with resumes, interviews, applications, and skills assessments, and recording services, documentation, and communications in the SET-Works database.
Oversee intake for new participants, including screening referrals, conducting vocational assessments, and obtaining professional references.
Develop and maintain positive relationships with individuals, families, Vocational Rehabilitation counselors, advocates, and employers.
Meet quotas for job placements and retention.
Engage local employers through cold calling, meetings, networking events, and presentations to promote the Best Buddies Jobs program.
Manage existing employer relationships and follow up on established leads.
Assess employer needs through job analysis to identify positions suited to the employer and aligned with participants’ skills, goals, and support needs; create and finalize job descriptions as needed.
Present workplace inclusion training to large audiences.
Provide participants with initial travel training and/or assistance with public transportation.
Assist participants and families with Social Security issues, including explaining work incentives.
Collaborate with an Employment Consultant to transfer responsibilities after a participant is hired, when applicable.
Increase awareness of the organization’s mission by identifying public-speaking opportunities, lunch-and-learns, and tabling events.
Work with the supervisor to increase participation in local fundraising events.
Support school-based staff with job-readiness and self-advocacy training, when applicable.
May be cross-trained to cover other roles and responsibilities when a team member is absent.
Communicate regularly with employers and supervisors, advocating for participants’ rights to equal treatment and fair wages while encouraging self-advocacy and maintaining positive employment-partner relationships, when applicable.
Maintain open communication with individuals, guardians, employer partners, supervisors, and coworkers; develop strategies and identify tools and supports to help individuals succeed and gain independence, when applicable.
Contribute content and images for social media updates.
Cultivate and expand employer relationships to raise mission awareness and secure sponsorships, walk-team participation, and corporate donations.
Complete required paperwork promptly and in an organized manner, including Individual Written Program Plans, intake and annual paperwork, safety exercises, incident and grievance reports, and reports required by local funding agencies.
Work with the supervisor to ensure accurate, timely billing and readiness for audits or accreditations.