Job Development Specialist

GLIDE•San Francisco, CA

7d•$30 - $35

About The Position

The Job Development Specialist provides intensive career exploration, links clients to pre-employment training, and supports job searches and placement. The position helps address barriers to education and employment and connects client participants with opportunities for economic mobility. Services include outreach and engagement, individual counseling and coaching, case management, workforce readiness workshops, and resource and partnership development. The specialist builds relationships with employers and community partners to connect job seekers with education and training programs and potential employers. The role supports clients through individualized education and employment planning, assessments, training and service enrollment, ongoing counseling, and job readiness workshops. It also develops employer relationships and job opportunities, assists clients with applications and interviews, and provides post-placement support for job retention and advancement. The specialist maintains client and partner records, tracks program activities and outcomes, prepares reports, collaborates with community organizations, represents the program at outreach events, and advocates for clients. The position is full-time, 40 hours per week, non-exempt, and covered by a collective bargaining agreement. The schedule is Monday through Friday, generally between 8:00 a.m. and 5:00 p.m. GLIDE’s buildings are in San Francisco’s Tenderloin neighborhood and maintain an open-door policy for community members and clients, who frequently enter and leave the building.

Requirements

At least 3 years of experience in vocational training or one-to-one counseling and case management for marginalized, justice-impacted, or similarly disenfranchised populations seeking education, workforce development, and job-placement support.
Demonstrated success as a job development specialist or in a similar role in an employment program serving disenfranchised or high-need populations.
Experience and knowledge of trauma-informed development principles and practices and/or adult learning and education.
Knowledge of local labor market trends, job search, job-placement strategies, and workforce best practices.
Ability to work independently, take initiative, be dependable, maintain consistent presence, and meet deadlines.
Ability to collaborate with GLIDE support staff to coordinate care for shared clients.
Strong written, oral, communication, technical, and interpersonal skills.
Attention to detail, strong organizational and time-management skills, and problem-solving ability.
Knowledge of San Francisco Bay Area GLIDE client and population needs and resources, especially for people experiencing poverty, homelessness, mental health challenges, substance misuse, trauma, and related experiences.
Ability to use Windows, Microsoft Office Suite, Salesforce, city funder or other database systems, Zoom or other virtual meeting systems, and search engines.
A bachelor’s degree in social work, public health, human resources, or a related field is preferred.

Nice To Haves

Bachelor’s degree in social work, public health, human resources, or a related field.

Responsibilities

Conduct outreach and engagement with client participants at the TAY HWC Center and other GLIDE locations.
Develop individualized education and employment plans using rapid intake, career and skills assessments, and goal-setting counseling.
Link clients to educational opportunities, training programs, and supportive services.
Provide ongoing counseling, guidance, mentorship, advocacy, and service-plan development based on client progress.
Conduct job readiness workshops on topics including communication, conflict management, digital literacy, applications, resumes and cover letters, interviews, job retention, stress management, and workplace self-care.
Identify and schedule guest speakers, career panels, job fairs, and other job-related events.
Identify and develop job opportunities with local employers that align with participants’ interests, skills, goals, and program data trends.
Maintain employer partnerships and secure job placements through outreach and information sessions.
Help clients prepare job applications, resumes, cover letters, and interviews, and understand workplace expectations.
Provide post-placement support for job retention and advancement through counseling, groups, and workshops.
Maintain accurate client records, assessments, progress, and outcomes in required databases and paper files.
Prepare reports for case conferences, care coordination, and file audits; track program activities, KPIs, metrics, and goal outcomes.
Maintain records of education programs, workforce development and training programs, and local employers; prepare ad hoc job-development reports.
Collaborate with community partners, including schools and social service agencies, to enhance job-development services.
Represent the program at community events and outreach activities.
Advocate for client needs and promote positive youth development outcomes.
Support clients and employers through job-site visits and meetings.