Manager Inside Sales

LKQ Corporation • Wilmer, TX

1d

About The Position

The Manager Inside Sales manages revenue generation and promotes sales of new and existing company products. The role establishes goals and objectives for the Sales team, develops and implements sales and marketing plans, tracks sales initiatives, and supports customer service resolution and continual improvement of the company’s quality improvement system. The manager also oversees staff, including work planning, hiring, training, performance review, and corrective action.

Requirements

• High school diploma or equivalent.
• At least 5 years in a specialized profession or equivalent, with proficiency in the specialty and prior senior lead or supervisor experience; degree or equivalent work experience.
• Ability to perform arithmetic using whole numbers, fractions, and decimals, calculate rates, ratios, and percentages, and interpret graphs.
• Frequent use of Outlook, Word, Excel, graphics, and related tools; ability to create and maintain Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
• Ability to communicate complex information across departments, interact with management, address delicate situations, and motivate and persuade others.
• Ability to analyze and solve varied, complex problems using knowledge, skills, and general precedents and practices.
• Ability to work with broad guidance, set personal goals, and determine how to achieve results with few or no guidelines.
• Ability to handle multiple moderately complex tasks or projects simultaneously.
• Ability to sit for extended periods and frequently use a computer, keyboard, and mouse.
• Ability to lift up to 25 pounds.

Nice To Haves

• Bachelor’s degree.
• Prior automotive experience and knowledge of automotive parts.

Responsibilities

• Develop and implement marketing and sales plans, and monitor results.
• Analyze or resolve customer service issues, or assist Inside Sales Coordinators in resolving them.
• Set, track, and report on key sales initiatives.
• Know company product literature and convey product information and availability to customers.
• Assist in determining labor claims.
• Manage the reduction of damaged returns.
• Manage and support continual improvement of the company’s quality improvement system.
• Plan, assign, schedule, and review the work of others and ensure quality standards.
• Hire, terminate, train, and develop staff; review performance and administer corrective action.
• Assume other duties as assigned.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• Paid parental leave.
• Fertility coverage.
• 401(k) with company match.
• Company-paid life insurance and long-term disability.
• Short-term disability.
• Employee assistance program.
• Tuition reimbursement.
• Employee discounts.
• PNC Daily Pay option.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED