Inside Sales Manager

Oldcastle BuildingEnvelope • Atlanta, GA

2d

About The Position

The Inside Sales Manager leads, develops, and executes inside sales strategies to drive revenue growth, customer retention, and profitability. The role oversees the daily activities of the inside sales team and partners with outside sales, estimating, operations, and leadership to achieve company objectives.

Requirements

• At least 5 years of experience managing a sales team of five or more representatives.
• Proven track record of achieving revenue and profitability targets.
• Experience using CRM platforms, ERP systems, and Microsoft Office products.
• Strong leadership, coaching, and performance management skills.
• Exceptional communication, presentation, and interpersonal skills.
• Strong business insight and financial acumen related to pricing, margins, forecasting, and profitability.
• Ability to exercise sound judgment and make quality decisions.
• Resourceful problem-solver who adapts effectively to changing priorities.
• Ability to build trust, influence others, and develop strong customer relationships.

Nice To Haves

• Manufacturing, wholesale distribution, or glass and glazing industry experience.

Responsibilities

• Guide team members through complex sales challenges, unexpected obstacles, and competing priorities to achieve business objectives.
• Lead, coach, and develop inside sales representatives through ongoing training and performance management.
• Establish performance expectations and hold team members accountable for sales goals, CRM compliance, and customer service standards.
• Develop and execute sales action plans aligned with company growth objectives.
• Review sales performance, forecasts, and pipeline activity to drive revenue growth.
• Recruit, develop, and retain sales talent while fostering a collaborative team culture.
• Provide guidance on escalated customer and sales issues, supporting effective resolution, communication, and follow-up.
• Monitor market trends, competitor activity, and pricing conditions.
• Partner with outside sales personnel to strengthen customer relationships and identify opportunities.
• Ensure compliance with company policies and applicable regulations.

Benefits

• Industry-competitive benefits at the lowest cost to the employee.
• PTO and holidays, including floating holidays employees can choose.
• Potential for annual raises and bonuses through a pay-for-performance culture.
• Training to equip employees with the knowledge and skills needed to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed