Manager, Inside Domain Consulting

Palo Alto Networks•Dallas, TN

2d•$232,800 - $320,100•Remote

About The Position

As the Inside Domain Consulting Manager (iDCM), you will be the business owner and technical leader for a team of Inside Domain Consultants supporting the commercial business. The role evolves the traditional Sales Engineer Manager position, aligning leadership to help customers understand their environments, receive solution guidance, and realize value from their investment with Palo Alto Networks. You will partner closely with sales leadership to develop programs and drive regional revenue growth. As the technical leader for your region’s go-to-market strategy, you will guide the team in defining innovative technical solutions that address customers’ key business imperatives. You will deliver executive-level presentations and discussions and promote Palo Alto Networks’ industry leadership to establish the company as customers’ preferred cybersecurity partner. The role is remote, with travel as needed to engage with large accounts and high-stakes deals.

Requirements

Proven experience in a pre-sales System Engineer Manager or similar people-leadership role, with a coaching-first approach; strong internal candidates may be considered as first-time managers if they have strong coaching and business acumen.
Deep knowledge of security product market trends and awareness of Palo Alto Networks’ roadmap and technology development efforts.
Understanding of and experience selling, designing, or implementing solutions in one or more of these areas: NGFW, Network Security, SASE, CASB, Proxy, DLP, CNAPP, or SOC Transformation Technologies.
Ability to deliver comprehensive security solutions to a diverse customer base.
Experience leading teams, allocating resources, and managing engagements effectively.
Excellent written and verbal communication and presentation skills, including confidence presenting to all levels of a customer hierarchy, from technician to CIO.
Quota-driven attitude focused on the client’s best solution and acting as a trusted advisor.
Proficient in English.

Responsibilities

Recruit, hire, and develop Inside Domain Consultants, building a bench of top-tier talent.
Coach and manage team performance with clear, specific, and actionable feedback.
Create and monitor individual development plans to prepare team members for field Solutions Consultant and Domain Consultant roles.
Foster excellence, collaboration, continuous learning, and a growth mindset within the team.
Partner with sales counterparts to develop a technical strategy that accelerates regional growth and identifies key verticals, markets, and solutions.
Drive value and solutions-selling methodologies within the team.
Lead the region’s technical go-to-market strategy, quota attainment, and customer satisfaction.
Lead and coach the team on technical validation efforts, including Proof of Value (POVs), to secure technical wins.
Supervise Technical Resource Requests (TRRs) in the assigned region.
Build cross-functional relationships with Technical Assistance Center (TAC), marketing, and Professional Services (PS) to advance strategic projects.
Serve as an escalation point for pre-sales issues and collaborate with post-sales teams to resolve them.
Work with product management and marketing to share customer feedback on feature requests and product improvements.
Drive strategic projects that scale the technical sales motion (TSM).
Maintain and update the Technical Engagement Process, including organizational charts and strategic processes.
Promote team collaboration and knowledge sharing, contributing to the Commercial SE Resource Center.
Travel as needed to engage with large accounts and high-stakes deals.