Manager, Inside Domain Consulting

Palo Alto Networks•Dallas, TX

1d•$232,800 - $320,100•Remote

About The Position

The Inside Domain Consulting Manager (iDCM) is the business owner and technical leader for a team of Inside Domain Consultants supporting Palo Alto Networks’ commercial business. The role leads customer-focused solution guidance and helps customers realize value from their investment, while partnering with sales leadership to develop programs and drive regional revenue growth. The manager guides the regional go-to-market technical strategy, defines innovative solutions for customers’ business priorities, and presents the company’s cybersecurity capabilities to executive audiences. The manager recruits, develops, coaches, and manages team members, including creating individual development plans that help them progress into field Solutions Consultant and Domain Consultant roles. The position aligns technical strategy with sales priorities, oversees technical validation and engagement requests, and works across technical support, marketing, Professional Services, product management, and post-sales teams. The role is remote and may involve travel to engage with large accounts and high-stakes deals.

Requirements

Proven experience in a pre-sales System Engineer Manager role or a similar people leadership role, with a coaching-first approach.
Deep knowledge of security product market trends and awareness of Palo Alto Networks’ roadmap and technology development efforts.
Understanding of and experience selling, designing, or implementing solutions in one or more of these areas: NGFW, Network Security, SASE, CASB, Proxy, DLP, CNAPP, and/or SOC Transformation Technologies.
Ability to deliver comprehensive security solutions to a diverse customer base.
Experience leading teams, allocating resources, and managing engagements effectively.
Excellent written and verbal communication and presentation skills, including confidence presenting to customer stakeholders at all levels, from technicians to CIOs.
Quota-driven mindset focused on the customer’s best solution and acting as a trusted advisor.
Proficiency in English.

Nice To Haves

Strong internal candidates with strong coaching and business acumen may be considered even if this is their first management role.

Responsibilities

Recruit, hire, develop, coach, and manage Inside Domain Consultants, providing clear, actionable feedback and building a strong talent bench.
Create and monitor individual development plans to help team members progress into field Solutions Consultant and Domain Consultant roles.
Foster a culture of excellence, collaboration, continuous learning, and growth.
Partner with sales counterparts to develop regional technical strategy and identify priority verticals, markets, and solutions.
Promote value-driven and solutions-selling methodologies and support regional go-to-market success, quota attainment, and customer satisfaction.
Lead and coach the team on technical validations, including Proof of Value (POV) engagements, to achieve technical wins.
Supervise Technical Resource Requests (TRRs) in the assigned region.
Build cross-functional relationships with Technical Assistance Center (TAC), marketing, and Professional Services to advance strategic projects.
Serve as an escalation point for pre-sales issues and collaborate with post-sales teams to resolve them.
Provide customer-informed feedback to product management and marketing on feature requests and product improvements.
Drive strategic projects to scale the technical sales motion and maintain and update the Technical Engagement Process, including organizational charts and strategic processes.
Encourage team collaboration and knowledge sharing, contributing to the Commercial SE Resource Center.
Travel as needed to engage with large accounts and high-stakes deals.
Deliver executive-level presentations and discussions and promote Palo Alto Networks as a preferred cybersecurity partner.