Consulting Manager

Capgemini • New York, NY

1d • $120,000 - $140,000

About The Position

Capgemini is seeking an experienced insurance advisory professional for its growing insurance transformation practice. The role partners directly with insurance clients to shape strategic agendas, solve complex operations and technology challenges, and drive transformation across underwriting, claims, distribution, and policy administration. It is advisory in nature and calls for deep knowledge of the property and casualty insurance landscape, strong client engagement, and the ability to influence senior stakeholders.

The Consulting Manager collaborates with clients to develop operations and IT strategies, identify business needs, and implement solutions aligned with organizational goals. The role leads workshops and design-thinking sessions, analyzes business processes, manages end-to-end project delivery, and develops business requirements, workflows, and use cases. It also involves coordinating cross-functional teams, facilitating knowledge transfer and change management, communicating project status and recommendations, and keeping current with insurance-sector trends and technologies.

Requirements

• MBA or equivalent degree from a Tier 1 university with global recognition.
• 5–10 years of experience in the P&C insurance industry, including significant exposure to business analysis, program or project management, consulting, or insurance transformation engagements.
• Proven track record of successfully delivering projects in insurance domains such as underwriting, claims, policy administration, or risk management.
• Experience working with Tier 1 carriers.
• Strong understanding of insurance operations, regulations, and emerging industry trends.
• Familiarity with insurance-related technologies and tools, such as policy administration systems, distribution management systems, and billing platforms.
• Experience working with cross-functional teams and managing senior-level client relationships.
• Exceptional analytical and problem-solving skills, including the ability to translate complex business needs into actionable solutions.
• Strong project management skills, including the ability to manage multiple priorities and deliver under tight deadlines.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Proficiency in creating detailed documentation, process maps, and presentations.

Nice To Haves

• Experience with applications such as Duck Creek, Guidewire, and Majesco.
• Experience working with Agile/Scrum methodologies.

Responsibilities

• Collaborate with insurance clients to identify business needs, develop operations and IT strategies, and implement solutions aligned with organizational goals.
• Lead workshops and design-thinking sessions to co-create future-state operating models and technology transformation roadmaps.
• Analyze business processes to identify gaps, inefficiencies, and opportunities for improvement.
• Manage end-to-end project delivery, including planning, execution, monitoring, and closing, while ensuring timelines are met.
• Design and document business requirements, workflows, and use cases for system enhancements or new implementations.
• Collaborate with cross-functional client teams, including data, technology, and operations stakeholders, to ensure engagement alignment and execution.
• Lead workshops and training sessions to facilitate knowledge transfer and change management.
• Prepare and present project status updates, insights, and recommendations to clients and senior management.
• Stay current on insurance-sector trends, technologies, and best practices, and share insights with clients and the team.

Benefits

• Paid time off based on employee grade, including 12–25 vacation days depending on grade, company-paid holidays, personal days, and sick leave.
• Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
• Retirement savings plans, such as 401(k) in the U.S. or RRSP in Canada.
• Life and disability insurance.
• Employee assistance programs.
• Other benefits provided according to local policy and eligibility.
• The role may be eligible for variable incentives, bonuses, or commissions, depending on the position and applicable laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager