Inside Domain Consultant

Palo Alto Networks•Miami, FL

16h•Remote

About The Position

Palo Alto Networks - Idira is seeking a motivated Inside Domain Consultant to support commercial customers. The role combines technical knowledge with sales skills and is responsible for achieving the technical win during the sales cycle. As the primary technical resource for the commercial sales force, the consultant drives and manages the technology evaluation stage in partnership with the sales team and Product Management, acting as a technical advisor and product advocate. The consultant must communicate product positioning to business and technical audiences, identify and resolve technical issues throughout the sales process, and design solutions for complex customer infrastructure and datacenter environments globally. The role involves technical pre-sales support, developing customer and partner relationships, presenting product value, responding to RFIs and RFPs, and conducting proof-of-concepts. The consultant also documents customer feedback, supports events, conveys requirements to Product Management, builds product and technology knowledge, and may mentor system engineers and create training content. The position is remote, with teams collaborating across geographies.

Requirements

At least 3 years of software presales experience or equivalent experience in a customer-facing position.
Computer Science degree or equivalent experience.
Experience with Windows/Active Directory administration and operations.
Knowledge of UNIX/Linux.
Strong presentation skills and ability to build and deliver high-quality product demonstrations to technical and executive audiences.
Superior communication and interpersonal skills, including the ability to build relationships at multiple levels and work cross-organizationally toward solutions.
Excellent leadership and consensus-building skills.
Understanding of security concepts and development of security roles that meet functional, technical, and regulatory requirements.
Operational experience with LDAP directories and LDAP authentication methods.
Self-motivation, organization, analytical ability, and adaptability in a dynamic technical organization.

Nice To Haves

Prior experience with Palo Alto Networks - Idira software solutions, or relevant experience with enterprise applications, security management, systems management, identity management, or policy management solutions, especially in IAM and SIEM.
Enterprise application authentication experience, such as .NET, Java, or CLI.
Scripting knowledge in Python, Bash, or PowerShell.
Security-related certifications such as Security+, CEH, or CISSP.
Familiarity with SaaS solutions.

Responsibilities

Provide technical pre-sales support.
Develop new and existing technical relationships within prospective accounts and current customers to seek sales opportunities.
Present Palo Alto Networks - Idira’s technical value proposition to customers and partners.
Respond to functional and technical elements of RFIs and RFPs.
Conduct customer proof-of-concepts and ensure their success.
Document client feature requests and issues in the CRM system.
Support Palo Alto Networks - Idira and partner seminars and industry trade shows.
Convey customer requirements to Product Management teams.
Develop technical knowledge of Palo Alto Networks - Idira products and associated technologies.
Mentor other system engineers when appropriate.
Create training content for the SE organization when appropriate.
Act as the key technical advisor and product advocate, driving the technology evaluation stage of the sales process.
Identify technical issues and work toward complete customer satisfaction throughout the sales process.
Design optimal solutions for complex customer infrastructure and datacenter environments.