MGR INFORMATION TECHNOLOGY 2

Huntington Ingalls•Newport News, VA

1d•$136,000 - $171,000•Hybrid

About The Position

The Manager Information Technology 2 is responsible for managing the 24x7x365 IT Production Operations and Production Scheduling teams. These teams schedule, monitor, and troubleshoot thousands of daily automated IT jobs across Newport News Shipbuilding, helping ensure business processes run efficiently and reliably. The manager oversees planning and execution of projects, upgrades, and maintenance that affect normal operations; provides strategic direction for automation initiatives; maintains regulatory compliance; and collaborates with IT and business leaders to align automation strategies with organizational goals. The role manages service delivery, quality control, customer communications, team schedules, run books, and operational support processes. It also provides technical guidance, project and risk advice, employee coaching and development, and leadership for innovation and technology adoption. The position may serve as a technical project resource or lead transformational initiatives as needed. The role is classified among technical positions involving information systems design, development, and analysis, including programming, PC application analysis, software development, systems integration, and related disciplines.

Requirements

Bachelor's degree and 6 years of progressive technical experience in research, engineering, and design, or a master's degree and 4 years of relevant experience.
For information technology-related positions, an NNS Apprentice School graduate may be used as an equivalent to a bachelor's degree.
For information technology-related positions, a Navy Nuclear Power School graduate may be used as an equivalent to a bachelor's degree.
For information technology-related positions, an associate's degree or other formal two-year program plus 2 years of relevant exempt experience or 4 years of relevant non-exempt experience may be used as an equivalent to a bachelor's degree.
For information technology-related positions, military experience at paygrade E-5 or above may be used as an equivalent to a bachelor's degree.
For information technology-related positions, a high school diploma/GED plus 4 years of combined manufacturing, shipbuilding, trades, military, or other relevant exempt experience may be used as an equivalent to a bachelor's degree.
For information technology-related positions, a high school diploma/GED plus 8 years of combined manufacturing, shipbuilding, trades, military, or other relevant non-exempt experience may be used as an equivalent to a bachelor's degree.
A relevant professional certification may be substituted for a bachelor's degree.

Nice To Haves

Hands-on experience with Control-M or a similar workload automation tool.
Experience managing a 24x7x365 team.
Knowledge of artificial intelligence capabilities and trends.
Excellent interpersonal, written, and team collaboration skills.
Relationship-building skills, including maintaining relationships with vendors, customers, and peers for provided services.
Willingness to support mission-critical systems.
Strong leadership skills.

Responsibilities

Maintain succession plans and recruit to reduce the risk of losing critical skills.
Provide technical oversight, identify issues early, and develop mitigations to keep projects on track.
Advise managers and directors on project complexity, risks, and issue mitigation.
Ensure team members are informed about and use documented standards, strategies, principles, policies, and procedures.
Participate in projects as a technical resource, project resource, or lead for transformational initiatives as required.
Communicate professional and technical status to customers and management at all levels.
Oversee quality control for team tasks and communicate with customers and job owners.
Set job expectations; plan, monitor, and appraise employee results; coach and counsel employees; and develop and enforce systems, policies, procedures, and productivity standards.
Build and maintain run books and other tools that support automation processes.
Create and maintain 24x7x365 team work schedules.
Work with Service Desk Management to support major incident communications.
Manage operations and scheduling teams delivering recurring and non-recurring services while ensuring customer satisfaction.
Direct and balance team tasks while making effective use of available team talent.
Act as project manager for tasks without an assigned project manager.
Coach team members with a focus on employee development and delivery of work.
Foster innovation and help the team learn from failures and achievements.
Encourage and support implementation of innovative ideas.
Monitor technology trends and emerging standards, identify technology opportunities, and integrate new technologies into the production operations environment.