Store Manager in Training
About The Position
The Manager-in-Training (MIT) is a structured 12-week development program intended to prepare high-potential team members for promotion to Store Manager I. The program combines classroom instruction, hands-on training, and evaluated review points, covering the management of a thrift store, including staff leadership, sales, compliance, and operational excellence. Training progress is reviewed at 30-, 60-, and 90-day checkpoints to assess performance goals and readiness for promotion. Upon successful completion, participants are eligible for promotion to Store Manager I, responsible for day-to-day management of a store generating up to $1 million in annual sales.
Requirements
- Demonstrated leadership, initiative, and communication skills.
- Positive attitude, professional integrity, and commitment to The Salvation Army mission.
- Must qualify for The Salvation Army Motor Vehicle Record requirements and be able to perform bank runs.
- Valid driver’s license.
- Ability to lift or move up to 50 pounds, occasionally up to 100 pounds.
Nice To Haves
- Previous retail or management experience is preferred; strong internal candidates are encouraged to apply.
Responsibilities
- Learn and manage store operations, including sales, production, and donation flow.
- Recruit, train, supervise, and coach staff to improve performance.
- Handle cash, prepare daily deposits, and adhere to budgets.
- Maintain OSHA safety, store maintenance, and visual merchandising standards.
- Follow customer service, loss prevention, and product rotation procedures.
- Meet communication and reporting requirements with Regional Management and ARC leadership.
- Upon promotion, lead store operations to achieve daily, weekly, and monthly sales goals.
- Upon promotion, develop staff and promote a positive, mission-driven culture.
- Upon promotion, manage donation, production, and sales processes for efficiency and compliance.
- Upon promotion, oversee store appearance, safety, and customer experience standards.
- Upon promotion, maintain accurate financial reporting, including bank runs, deposits, and cash controls.
- Upon promotion, monitor expenses and inventory and protect assets from loss or waste.
- Upon promotion, maintain strong communication with Regional Managers and ARC leadership.
Benefits
- Paid on-the-job training with a clear promotion path.
- Career growth into management within a nonprofit organization.
- Meaningful work supporting rehabilitation programs.
- Medical, dental, vision, and hearing coverage with multiple plan options.
- Prescription coverage.
- Flexible Spending Accounts for healthcare and dependent care expenses.
- Employer-paid basic life insurance and options for additional voluntary life coverage.
- Short- and long-term disability insurance.
- Supplemental accident, critical illness, and hospital indemnity plans.
- Pet insurance with preventive care options.
- Employee Assistance Program with confidential counseling, legal, and financial resources.
- Paid time off.
- Paid holidays.
- 403(b) retirement savings plan with employer match eligibility.
- Training and career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
