Manager II, Website

Sage Oak Charter Schools•Redlands, CA

About The Position

The Manager II, Website leads the management, maintenance, and continuous improvement of Sage Oak’s public websites and staff intranet. The position oversees website content and publishing operations, digital accessibility, platform administration, user access, and website security and recovery processes to ensure reliable, secure, accurate, and user-friendly digital resources. The Manager works collaboratively with school departments, hosting providers, and external developers to establish consistent publishing practices, support staff users, and advance effective communication with students, families, employees, and the public. The role works under limited supervision using standardized practices and methods, leads or coordinates others, and operates within a defined budget. It requires job-related experience with increasing responsibility, including at least two years of WordPress and Elementor Pro experience and working knowledge of HTML/CSS. A bachelor’s degree in a job-related field is required, though additional years of experience or education may substitute to meet minimum qualifications. The position is classified, exempt, and scheduled for 12 months. The stated salary range is $79,945–$108,119. The work location is described as an onsite and remote office. The role may require travel to and attendance at evening and weekend meetings and events. A valid driver’s license and evidence of insurability are required; specified clearances include Live Scan fingerprinting, reference checks, and tuberculosis clearance.

Requirements

Job-related experience with increasing levels of responsibility.
At least 2 years of WordPress and Elementor Pro experience, plus working HTML/CSS.
Bachelor’s degree in a job-related field; additional years of experience or education may be substituted to meet the minimum qualifications.
Knowledge of basic mathematics, technical information, document composition, group discussion facilitation, and analysis of situations to define issues and draw conclusions.
Proficient computer and technology literacy, including standard office equipment and assigned software.
Proficiency with Google Workspace tools such as Google Docs and Google Sheets, and online collaboration platforms.
Knowledge of website content management systems, including website administration, content publishing, and platform integrations.
Knowledge of web design principles, website structure, and user experience.
Knowledge of digital accessibility standards and practices, including WCAG.
Knowledge of website security, user access controls, system maintenance, and backup and recovery practices.
Knowledge of website analytics and search engine optimization principles.
Knowledge of applicable laws, regulations, policies, and procedures related to digital accessibility, student privacy, and online communications.
Skills in operating office equipment and technology systems; accurate record-keeping and documentation; and collecting, organizing, analyzing, and maintaining data and information.
Conflict resolution and problem-solving skills, including determining appropriate actions within established policies, procedures, and legal requirements.
Ability to plan, organize, and manage multiple priorities in a fast-paced environment; develop, edit, and maintain website content; administer content management platforms; and troubleshoot website functionality.
Ability to apply digital accessibility and content standards and oversee website security, maintenance, and recovery processes with external service providers.
Ability to provide technical guidance and training to staff with varying levels of technology proficiency.
Ability to schedule activities or meetings, gather and classify data, and use job-related equipment.
Ability to work with diverse individuals and groups, independently and as part of a team; maintain confidentiality and integrity; set priorities; provide direction and leadership; adapt to changing priorities; and develop effective work relationships.
Ability and willingness to travel to and attend evening and weekend meetings and events.
Ability to work offsite with access to an Internet connection and computer.
Ability to exercise sound judgment when evaluating website functionality, accessibility, and technical issues, coordinate effectively with school leadership and external service providers, and communicate technical information clearly to people with varying levels of technical knowledge.
Valid driver’s license and evidence of insurability.
Maintains required certificates and/or licenses and satisfies Live Scan fingerprinting, reference check, and tuberculosis clearance requirements.
Ability to meet the stated physical demands, including some lifting, carrying, pushing, or pulling; some stooping, kneeling, crouching, or crawling; and significant fine finger dexterity.

Responsibilities

Oversee the content, organization, and ongoing maintenance of school websites and the staff intranet to ensure information is accurate, accessible, current, and aligned with school communication standards.
Manage website publishing workflows and coordinate requests from school departments to ensure timely, consistent, and prioritized delivery of digital communications.
Administer website content-management platforms, integrations, and technical configurations in collaboration with service providers.
Implement and monitor digital accessibility practices, including WCAG standards, accessible documents, navigation, and forms.
Oversee website security, system maintenance, access controls, and risk-mitigation activities with IT personnel, school leadership, and external service providers.
Oversee website backup, restoration, outage response, and recovery planning with IT personnel, school leadership, hosting providers, and other external partners.
Apply school-approved privacy and content safeguards to digital publishing, online forms, media, and third-party tools to help protect student and employee information and meet applicable requirements.
Manage the structure, access, and ongoing development of the staff intranet to support internal communication, resource sharing, and staff access to essential information.
Establish and maintain website governance practices, including publishing standards, content ownership, quality review, and documented procedures.
Manage relationships and coordinate services with external website developers, hosting providers, and technology vendors to support technical services, resolve issues, and implement system improvements.
Provide training, guidance, and technical support to staff, content contributors, and stakeholders on platform use and publishing practices.
Analyze website performance, usability, and content effectiveness, including analytics, search visibility, and platform performance, and recommend improvements.
Perform other related duties as assigned.