Manager, Human Resources

KnitWell Group•Fort Myers, FL
•Onsite

About The Position

This position provides Human Resources leadership, guidance, and counsel to associates at various levels throughout the organization. It advises on associate issues, employment actions, performance management, and applicable state and federal statutes. The role investigates concerns and partners with leaders to resolve them, while supporting the implementation of HR strategy, products, and services for business unit clients.

Requirements

  • Bachelor’s degree required.
  • 5–7 years of recent experience in employee relations, preferably in a retail environment.
  • Experience in performance management, conflict resolution, and team building.
  • Knowledge of federal and state employment laws.
  • Excellent interpersonal and communication skills with staff at all levels.
  • Ability to use experience and judgment to make associate relations decisions.
  • Strong computer skills.
  • Ability to develop positive partnerships and influence at all levels of an organization.

Nice To Haves

  • Master’s degree preferred.
  • PHR, SPHR, or related certification preferred.

Responsibilities

  • Enable implementation of HR strategy, products, and services for business unit clients, and communicate applicable HR initiatives.
  • Guide management in handling associate relations issues, ensuring reasons are well documented and not arbitrary or discriminatory.
  • Ensure compliance with federal and local statutes and company policy; monitor relevant legislation and guidelines and recommend necessary changes.
  • Develop a thorough understanding of business and brand strategies, objectives, the competitive landscape, and current and potential business challenges.
  • Build effective teams and partnerships with HR and client groups to accomplish goals.
  • Partner with management on performance management, including developing constructive action plans and analyzing statistical results to identify performance-improvement opportunities.
  • Research and analyze human resources data related to employment practices to support equitable treatment of associates.
  • Respond to and document associate issues reported through the Open Door and Ethics Hotline process; investigate problems, allegations, and complaints; provide management with guidance and recommendations for resolution as appropriate.
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