Human Resources Manager
About The Position
The Human Resources Manager leads the Human Resources function for an Old Dominion service center. The role provides guidance on employee relations and helps ensure consistent application of policies and procedures, including progressive discipline, problem resolution, and onboarding, to support employee engagement. The manager guides day-to-day employee decisions in alignment with OD’s values and service expectations, monitors employee and labor relations issues, and promotes effective communication between employees and management. The position supports recruiting and hiring in partnership with the Corporate HR recruiting group and the Service Center Manager, including outreach to local schools and colleges and participation in recruiting events. It manages onboarding and orientation, responds to questions about benefits, pay, and time-off policies, and supports local adherence to FMLA and disability processes in coordination with Corporate HR. The manager also assists corporate HR teams with program implementation, advises regional HR and operations leaders, and develops and facilitates employee and leadership training as needed.
Requirements
- Bachelor’s degree or equivalent education and experience.
- Five years of experience as an HR Generalist, preferably in the trucking industry.
- Demonstrated proficiency with AS400, SAP, and Microsoft Office.
- Excellent verbal and written communication skills.
- Working knowledge of federal, state, and local employment law.
- Strong leadership, time management, and organizational skills.
- Strong interpersonal skills.
Nice To Haves
- PHR or SHRM certification.
Responsibilities
- Provide guidance on employee relations and ensure consistent application of policies and procedures, including progressive discipline, problem resolution, and onboarding.
- Guide day-to-day employee decisions and foster behaviors consistent with OD’s values and service excellence expectations.
- Monitor employee and labor relations issues, support effective employee communication, and enhance management-employee interaction.
- Assist the Corporate HR recruiting group in building and maintaining relationships with local high schools and colleges, including participation in job fairs and recruiting events.
- Recruit and interview candidates and work with the Service Center Manager to fill open positions.
- Manage employee onboarding and orientation, conduct sessions as needed, and advise the Regional HRD Manager and Corporate HR of changes needed.
- Respond to questions about benefits, pay, time-off policies, and related matters.
- Provide local support for adherence to FMLA and disability processes in coordination with the Corporate HR Leave of Absence Management team.
- Assist Corporate HR benefits, leave of absence, and compensation groups with program implementation as needed.
- Provide counsel and leadership on human resources decisions, procedures, and programs.
- Serve as a liaison for feedback and communication between the Regional HR Manager and Regional Operations Management team.
- Create and facilitate employee and leadership training as needed.
Benefits
- Zero-premium medical plan for employee-only coverage.
- Vision and dental coverage.
- Short-term and long-term disability coverage.
- Flexible spending accounts.
- 401(k) retirement plan with company match and an additional discretionary company match opportunity.
- Life insurance.
- Wellness program.
- 12 days of paid time off.
- 9 paid holidays, including a birthday holiday.
- Tuition reimbursement for drivers and technicians.
- Training and growth opportunities.
- Opportunities to advance through the promote-from-within philosophy.
- National career opportunities at more than 260 service centers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
