Manager Human Resources- AUS
About The Position
SkyChefs is hiring a Human Resources Manager to oversee HR for a large operational workforce at its Austin, Texas site near Austin-Bergstrom Airport. The role serves as a trusted advisor to employees and leadership and supports employee engagement, labor relations, talent acquisition, compliance, workforce planning, performance management, and organizational effectiveness. The ideal candidate has experience supporting a large hourly employee population, preferably in a unionized operational environment, and balances operational priorities with employee advocacy. This is an onsite position with a Monday–Friday schedule from 8:00 AM to 5:00 PM. Flexibility is required to support a 24/7, 365-day operation as business needs arise. The position works in a fast-paced production and operational setting, with regular interaction across the facility. Occasional travel may be required.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or a related field.
- At least 5 years of progressive Human Resources experience.
- At least 3 years of HR leadership experience supporting large hourly workforces.
- Experience leading employee relations investigations and disciplinary processes.
- Strong knowledge of employment laws and HR best practices.
- Experience with HRIS systems and Microsoft Office Suite.
- Exceptional communication, leadership, and relationship-building skills.
- Ability to work throughout production, warehouse, and operational areas and to stand and walk for extended periods.
- Flexibility to support a 24/7 operation as needed.
Nice To Haves
- Bilingual English/Spanish skills are strongly preferred.
- Experience supporting unionized workforces and labor relations.
- Experience interpreting and administering Collective Bargaining Agreements (CBAs).
- Background in airline catering, food manufacturing, logistics, transportation, hospitality, warehousing, or other 24/7 operations.
- PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.
Responsibilities
- Serve as the primary HR partner to operations leadership and employees, fostering a positive, inclusive, and high-performing work environment.
- Interpret and administer collective bargaining agreements and partner with union representatives to resolve grievances and workplace concerns.
- Conduct employee investigations and recommend appropriate corrective actions; promote fair, consistent, and legally compliant employment practices.
- Lead recruitment for exempt and key operational positions and collaborate with hiring managers and Talent Acquisition partners to meet staffing goals.
- Develop workforce planning and retention strategies; oversee onboarding and orientation programs; monitor turnover trends and workforce metrics.
- Coach leaders on employee engagement, performance management, and leadership effectiveness.
- Support performance review and succession planning processes, identify training and development opportunities, and foster accountability, growth, and continuous improvement.
- Ensure compliance with federal, state, and local employment regulations; maintain accurate employee records and HR documentation; support audits, reporting, and HR analytics.
- Ensure adherence to company policies, safety standards, and regulatory requirements.
- Partner with Corporate HR on compensation and benefits initiatives and guide employees on benefits, leave programs, and HR policies.
- Support employee recognition, engagement, and retention programs.
- Align HR strategies with business objectives and operational needs; use workforce data and HR metrics to support decisions.
- Drive change management and organizational effectiveness initiatives.
- Mentor and support HR team members when applicable.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
