Manager, Human Resources

Knitwell Group • Fort Myers, FL

13d

About The Position

This position provides Human Resources leadership, guidance, and counsel to associates at various levels throughout the organization. It guides the handling of associate issues, employment actions, performance management, and compliance with state and federal statutes. The role investigates the reasons behind issues and concerns and partners with leaders to resolve them.

The position supports HR strategy, products, and services for business-unit clients, and communicates applicable HR initiatives. It advises management on associate relations matters, promotes well-documented and fair decisions, monitors relevant legislation and company policies, and recommends necessary changes. The manager also works with HR and client groups to build effective partnerships, supports performance-management processes, analyzes HR data and employment practices for equitable treatment, and investigates concerns submitted through the Open Door and Ethics Hotline processes.

The role is based at Corporate FAS Retail Services in Fort Myers, Florida, and is listed as regular, full-time.

Requirements

• Bachelor’s degree (BA/BS) required.
• 5–7 years of recent experience in employee relations, preferably in a retail environment.
• Experience with performance management, conflict resolution, and team building.
• Knowledge of federal and state employment laws.
• Excellent interpersonal and communication skills with staff at all levels.
• Ability to use experience and judgment to make associate relations decisions.
• Strong computer skills.
• Ability to develop positive partnerships and influence at all levels of an organization.

Nice To Haves

• Master’s degree preferred.
• PHR, SPHR, or related certification preferred.

Responsibilities

• Enable the successful implementation of HR strategy, products, and services for business-unit clients, and communicate applicable HR initiatives.
• Guide management in handling associate relations issues, ensuring the reasons for decisions are well documented and not arbitrary or discriminatory.
• Ensure compliance with federal and local statutes and company policy; monitor relevant legislation and recommend necessary changes.
• Develop a thorough understanding of business and brand strategies, objectives, the competitive landscape, and current and potential business challenges.
• Build effective teams and partnerships with HR and client groups to accomplish goals.
• Partner with management on performance management, including developing constructive action plans and analyzing statistical results to identify opportunities for improvement.
• Research and analyze HR data related to employment practices to help ensure equitable treatment of associates.
• Respond to and document associate issues reported through the Open Door and Ethics Hotline processes.
• Investigate problems, allegations, and complaints, and provide management with guidance and recommendations for resolution as appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager