Manager, GPO Delivery and Optimization

Premier Healthcare Solutions•New York, NY

About The Position

The Manager, GPO Delivery and Optimization owns delivery of GPO contracts for an assigned portfolio of member accounts, from activation through renewal. This execution-focused role builds and manages account plans, uses data and Premier technology to communicate value, and oversees contract performance so members realize that value. The manager is expected to work independently, exercise critical thinking, and resolve problems proactively. The role leads account workplans and manages the GPO portfolio lifecycle, including tier activation and timing, renewals and expirations, distributor contract audits, roster accuracy, and administrative fee revenue accuracy. It coordinates with contracting, portfolio subject-matter experts, analytics teams, distributors, suppliers, and other internal partners to execute activations, amendments, renewals, category strategies, and member-facing recommendations. The manager also supports forecasting, business reviews, KPI delivery, data submissions, and contract scenario analysis. As a trusted advisor to member stakeholders, the manager develops an understanding of each member’s goals, capabilities, and challenges and shapes engagement accordingly. The role may serve as the account’s GPO quarterback when dedicated GPO resources are not assigned, aligning member and Premier supply chain and pharmacy goals and driving related activities. The position works in a hospital environment and requires travel 21–40% within the United States.

Requirements

  • At least 5 years of applicable experience.
  • High school diploma or GED.
  • Strong project management and organizational skills, including the ability to manage multiple workstreams and details.
  • Strong critical-thinking and problem-solving ability; self-starter who can work autonomously and manage competing priorities.
  • Proficiency in Excel and PowerPoint.
  • Ability to analyze data and communicate insights clearly to member stakeholders.
  • Ability to adapt and change priorities quickly, meet deadlines, and maintain attention to detail.
  • Ability to operate computer programs and software and communicate effectively in person and electronically.
  • Ability to make independent decisions and work collaboratively in close quarters with peers amid interruptions.
  • Ability to remain stationary for prolonged periods.
  • Willingness to travel 21–40% within the United States.

Nice To Haves

  • Experience with Salesforce, Power BI, and AI-enabled analytics tools.
  • Five or more years of experience in account management, category management, sourcing/contracting, or healthcare supply chain.
  • Working knowledge of GPO contract lifecycle management and performance optimization.
  • Bachelor’s degree.

Responsibilities

  • Lead execution of account workplans and independently manage assigned programs once scoped.
  • Own the GPO portfolio lifecycle, including tier activation and timing, renewals and expirations, distributor contract audits, roster accuracy, and administrative fee revenue accuracy.
  • Coordinate with GPO contracting, portfolio subject-matter experts, analytics teams, and other partners to remove blockers and keep delivery on track.
  • Own account project plans, timelines, and RACI; escalate and resolve issues proactively.
  • Execute contract activations, amendments, and renewals with distributors and suppliers, and drive category adoption discussions toward decisions.
  • Manage contract performance across account category portfolios to support optimal utilization and value realization.
  • Use Premier technology, AI, Power BI, and analytics resources to analyze data, develop recommendations, and communicate member-facing insights that drive measurable value and action.
  • Develop annual account growth forecasts and contribute to business reviews in partnership with a manager or COE executive.
  • Execute against SCO/GPO Ops leadership KPIs and targets for contract growth, penetration, and member savings or value.
  • Align execution of account category strategies with internal Rx, Food, and Portfolio Advisor partners.
  • Ensure regular, complete member data submissions—including PO, invoice, AP, and capital plan data—to support analytics and GPO growth and penetration tracking.
  • Use MVE and other Premier contract analytics resources to help members model contracting scenarios, including costs, behaviors, market share, and lower-cost alternatives.
  • Provide day-to-day guidance to member stakeholders as a trusted advisor and tailor engagement to their goals, capabilities, and pressure points.
  • Serve as the account’s GPO quarterback when dedicated GPO resources are not assigned, coordinating GPO-related activity on the member’s behalf.
  • Align member and Premier supply chain and pharmacy goals and proactively drive activities toward their accomplishment.
  • Apply critical thinking to solve ambiguous problems and unblock execution independently.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • 401(k) retirement program
  • Paid time off
  • Participation in employee incentive plans
  • Tuition reimbursement
  • Professional development opportunities
  • Perks and discounts
  • Access to on-site and online exercise classes
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