Manager, GPO Delivery and Optimization

Premier Healthcare Solutions•Phoeniz, AZ

About The Position

The Manager, GPO Delivery and Optimization owns delivery of GPO contracts for an assigned portfolio of member accounts, from activation through renewal. This is an execution-focused role responsible for developing and carrying out plans that produce results. The manager uses data and Premier technology to communicate value, manages contract performance so members realize that value, and independently solves problems and removes barriers to execution. The role leads account workplans and manages the GPO portfolio lifecycle, including tier activation and timing, renewals and expirations, distributor contract audits, roster accuracy, and administrative fee revenue accuracy. It coordinates with internal contracting, portfolio, and analytics partners; manages project plans and timelines; executes contract activations, amendments, and renewals with distributors and suppliers; and drives category adoption decisions. The manager analyzes contract and member data, develops recommendations and member-facing narratives, contributes to growth forecasts and business reviews, and works toward contract growth, penetration, and member savings or value targets. The manager also serves as a trusted day-to-day advisor to member stakeholders, tailoring engagement to each member’s goals, capabilities, and needs. When no dedicated GPO team resources are assigned, the role coordinates GPO activity on the member’s behalf and aligns member and Premier supply chain and pharmacy goals. The position operates in a hospital environment and requires 21–40% travel within the United States.

Requirements

At least 5 years of applicable work experience.
High school diploma or GED.
Strong project management and organizational skills, including the ability to run multiple workstreams while maintaining attention to detail.
Self-starter with strong critical-thinking and problem-solving abilities.
Proficiency in Excel and PowerPoint.
Ability to work autonomously and manage competing priorities.
Ability to analyze data and communicate insights clearly to member stakeholders.
Working knowledge of GPO contract lifecycle management and performance optimization.
Ability to meet deadlines, adapt to changing priorities, make independent decisions, and communicate effectively in person and electronically.
Ability to work collaboratively in close quarters with peers and amid interruptions.
Ability to operate computer programs and software.
Ability to remain stationary for prolonged periods; sedentary work involving occasional movement and exertion of up to 10 pounds.
Ability to travel 21–40% within the United States.

Nice To Haves

Experience with Salesforce and analytics platforms, including Power BI and AI-enabled tools.
Five or more years of experience in account management, category management, sourcing/contracting, or healthcare supply chain.
Bachelor’s degree.

Responsibilities

Lead execution of account workplans and independently manage assigned programs once scoped.
Own the GPO portfolio lifecycle, including tier activation and timing, renewals and expirations, distributor contract audits, roster accuracy, and administrative fee revenue accuracy.
Coordinate with GPO contracting, portfolio subject-matter experts, and analytics teams to remove blockers and keep delivery on track.
Own account project plans, timelines, and RACI; escalate and resolve issues proactively.
Execute contract activations, amendments, and renewals with distributors and suppliers, and drive category adoption conversations toward decisions.
Manage contract performance across the account’s category portfolio to ensure utilization and value realization.
Analyze data using Premier technology, AI, Power BI tools, and analytics-team partnerships; turn findings into recommendations that drive measurable value.
Translate data into clear member-facing narratives that prompt action.
Develop the account’s annual growth forecast and contribute to business reviews with a manager or COE executive.
Work toward SCO/GPO Ops leadership KPIs and targets for contract growth, penetration, and member savings or value.
Align with internal Rx, Food, and Portfolio Advisor partners on execution of the account’s category strategy.
Ensure regular, complete member data submissions—including PO, invoice, AP, and capital-plan data—to support analytics and GPO growth and penetration tracking.
Use MVE and other Premier contract analytics to help members model contracting scenarios, including costs, behaviors, market share, and lower-cost alternatives.
Provide day-to-day guidance to member stakeholders as a trusted advisor.
Understand each member’s goals, capabilities, and pressure points, and tailor engagement to the member’s needs.
Coordinate GPO-related activity on the member’s behalf when no dedicated GPO team resources are assigned.
Align member and Premier supply chain and pharmacy goals, and proactively drive activities toward those goals.
Apply critical thinking to solve ambiguous problems and unblock execution independently.