Manager Fuel POS Engineering

BJ's Wholesale Club•BJ's Club Support Center Marlborough, MA

6h•$128,500 - $164,000•Hybrid

About The Position

The Manager Fuel POS Engineering leads the engineering team responsible for point-of-sale technology at BJ’s fuel sites. The team integrates and configures NCR’s POS platform with payment, loyalty, and forecourt systems; tests and certifies changes; deploys releases and hardware; and supports the platform in production. The team supports more than 200 fuel sites, and four engineers report to this role. The manager sets engineering standards for integration, testing, and releases, and is accountable for hiring, developing, and managing the team. People management includes setting clear expectations, giving and receiving feedback, creating development plans, distributing workload, and scheduling on-call coverage. The role also owns delivery planning, production reliability and escalations, vendor relationships, budget oversight, and the platform lifecycle. This is a hybrid position based at BJ’s Club Support Center in Marlborough, Massachusetts: Tuesday through Thursday onsite and Monday and Friday remote. Occasional travel to club locations and work outside standard business hours may be needed for upgrades and critical outages. The stated pay range is $128,500 to $164,000.

Requirements

At least 5 years of relevant experience, including at least 1 year leading others.
Bachelor’s degree in a related field or equivalent practical experience.
Experience owning a point-of-sale or payment platform running in production across many locations.
Experience delivering and certifying payment changes against EMV and PCI-DSS.
Experience holding a software vendor accountable for delivery quality and service levels.

Nice To Haves

Experience with NCR fuel POS or comparable forecourt platforms such as Gilbarco or Verifone.
Experience with fuel dispenser and forecourt hardware.
Experience with fleet fueling networks and loyalty or rewards program integration.
Experience with environmental compliance and underground storage tank monitoring systems.
Experience with large-scale, multi-site hardware deployments.
Experience in Agile or hybrid delivery environments.
PMP or ITIL certification.
Experience in retail, membership, club operations, or a comparable consumer-facing environment.

Responsibilities

Plan the team’s work into dependable commitments and remove obstacles to delivery.
Own technical design for fuel POS integrations with payment, loyalty, and forecourt systems, as well as site configuration.
Define how changes are built, tested, and certified, including regression testing across connected systems and payment-related changes.
Manage releases and hardware refreshes across more than 200 fuel sites, including new openings and retrofits with Facilities and Club Operations; decide which NCR versions to adopt and when.
Keep delivery predictable, raise schedule risks early, and coordinate with product management to keep the product roadmap on track.
Hold the team accountable for production outcomes and ensure the Level 3 on-call rotation is adequately staffed.
Own second- and third-line escalations when fuel POS fails at a site, and drive resolution of NCR-side defects through root-cause analysis.
Set and track platform reliability targets and report shortfalls.
Maintain compliance with EMV, PCI-DSS, and applicable payment regulations; partner with information security and loss prevention on fraud controls and hardening.
Plan the platform lifecycle with Fuel Operations, including version currency, hardware refresh, retirement, and certification cycles.
Serve as the day-to-day technical owner of the NCR relationship, hold the vendor to agreed service levels, and escalate performance issues.
Manage spending against the allocated budget, forecast accurately, track team costs, and challenge expenses that do not deliver expected benefits.
Provide engineering input to renewals and competitive selection for fuel technology.
Hire team members and run interviews for team roles.
Manage team performance, including goals, feedback, and reviews.
Develop engineers through coaching and preparation for future platform needs.
Balance workload and on-call coverage across the team.

Benefits

Weekly pay.
Daily Pay access to earned wages before payday; a fee may apply.
Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
Paid vacation, personal, sick, holiday, bereavement, and jury duty leave.
Three medical plan options.
Optional dental insurance.
Optional vision insurance.
Health Savings Account (HSA) options.
Flexible spending account options.
401(k) retirement savings plan with company match, subject to eligibility.
Employee Stock Purchase Plan with the opportunity to purchase BJ’s common stock at a 15% discount, subject to eligibility.