Manager, Facilities

Hard Rock Hotel & Casino Ottawa•Seminole Casino Hotel Immokalee, FL

19d

About The Position

Responsible for overseeing the efficient and effective operation of the facilities department to provide a positive guest experience. The role oversees maintenance and repair at Seminole Hard Rock Hotel & Casino facilities and equipment, including management of multi-skilled tradespeople and coordination of projects across on-site and off-site locations. The position requires maintaining safe, clean, and sanitary facilities and ensuring compliance with applicable codes, permits, insurance requirements, and environmental standards. The manager plans and coordinates construction, maintenance, and equipment installation projects; monitors schedules and costs; prepares scopes of work, contracts, technical reports, and records; and works with the GM and other department managers to set priorities and resolve facilities issues. The manager also oversees staffing, training, performance reviews, purchasing, payroll review, inventory, utility consumption, and operating budgets. The role responds to service calls and emergencies and supports a safe, comfortable environment for employees, guests, and other customers.

Requirements

Well-organized, able to prioritize as circumstances change, and able to function in a fast-paced environment.
Management and interpersonal skills, ability to motivate others, basic mechanical aptitude, and budget preparation skills.
One to three years of supervisory experience in a casino environment.
Final candidates must obtain gaming licensure through a background check with Seminole Gaming Compliance and Regulations; checks may include credit and criminal background checks and a drug screen.
Ability to perform the essential duties, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

High school diploma, trade school certificate, or associate degree preferred.
Valid State of Florida trade license preferred.
Three to five years of commercial or industrial facilities maintenance experience preferred.

Responsibilities

Oversee the efficient and effective operation of the facilities department and maintenance and repair of hotel and casino facilities and equipment.
Supervise, schedule, train, and administer personnel actions for multi-skilled tradespeople; hire staff, provide assistance, conduct performance appraisals, and review weekly payroll punch reports.
Plan, implement, and coordinate multiple projects, including troubleshooting, contractor liaison, estimating, forecasting, and budgeting.
Monitor project status and costs and ensure timely completion.
Perform routine field inspections at on-site and off-site locations, including daily facility inspections.
Maintain facility cleanliness and a safe, sanitary, and hazard-free environment.
Maintain and apply knowledge of applicable fire, health, safety, environmental standards, and state, local, and national codes.
Respond efficiently to service calls and react promptly to emergencies.
Coordinate maintenance, modification, construction, and equipment installation projects with department heads to minimize guest interruption.
Prepare technical reports, maintain logbooks and accurate records, and update system manuals quarterly.
Review building operations and recommend repairs and replacements.
Develop scopes of work; review drawings, specifications, and contractor bids; and generate final contracts.
Consult with the GM on long-range planning and priorities.
Ensure compliance with building codes, permit processes, insurance requirements, and environmental issues.
Establish guidelines and ensure policies and procedures are followed.
Conduct monthly staff meetings and meet regularly with department managers to resolve facilities issues.
Monitor, analyze, and forecast utility consumption and energy management files.
Monitor inventory and expense budgets for supplies and equipment, approve purchases and invoice payments, and work to reduce operating costs.
Maintain operating equipment and scheduled preventive maintenance programs.
Develop housekeeping daily tasks and procedures, monitor implementation, and measure results.
Maintain updated vendor and contractor files for construction, HVAC, electrical and plumbing repairs, exterminating, and equipment preventive maintenance.
Promote positive employer and public relations and interact with internal departments as appropriate.
Instruct and train others as appropriate.
Assist with customer evacuation in emergencies and occasionally use de-escalation techniques to resolve customer conflict.
Perform other related and compatible duties as assigned.