Manager, Event Operations - Historic Crew Stadium
About The Position
The Columbus Crew are seeking a Manager, Event Operations to manage the planning, organization, and execution of third-party events, United Football League (UFL) games, concerts, and festivals at Historic Crew Stadium. The role calls for a positive attitude, a solutions-oriented mindset, and a strong commitment to exceptional customer service and producing first-class events and experiences. The Manager coordinates event production and operations, works with internal departments and external stakeholders, and helps deliver a high-quality guest experience. The position includes on-site support from the start of load-in through load-out, as well as planning and recap meetings before and after events.
Requirements
- Bachelor's degree.
- At least 4 years of relevant experience, preferably in the entertainment industry or a comparable large-scale entertainment venue.
- Strong understanding of events and facility operations of a similar scope and scale.
- Previous venue management experience in an arena or stadium is required.
- Proficiency in Microsoft 365 Suite.
- Ability to lift 50 pounds.
- Experience working with labor unions to ensure requirements are met and clearly communicated to event promoters and clients.
- Ability to troubleshoot and problem-solve in high-stress, live-event situations.
- Exceptional interpersonal, written, and communication skills.
- Ability to work flexible hours, including evenings, weekends, holidays, and non-traditional hours.
Nice To Haves
- Working knowledge of AutoCAD software is strongly preferred.
Responsibilities
- Lead the planning, coordination, and execution of assigned third-party events, providing on-site support from the start of load-in through load-out.
- Coordinate event production, including stage builds, rigging review, labor calls, and power requirements.
- Ensure event permits are obtained and necessary inspections are scheduled.
- Liaise with internal departments to develop timelines, event guides, and custom layouts.
- Coordinate and communicate event details with stakeholders across the Historic Crew Stadium campus, particularly regarding potential impacts on Ohio Health Performance Center staff and operations.
- Organize and implement strategic plans for plaza setups, giveaways, and broadcast operations for UFL games.
- Maintain accurate accounting of event expenses and invoices.
- Update Momentus Elite with event details and generate event documents for internal and external stakeholders.
- Manage organization and communication processes to execute event days effectively.
- Develop strategies to elevate the match-day experience with a guest-experience mindset.
- Develop layouts and signage plans in collaboration with Guest Experience, Safety and Security, and Stadium Operations.
- Help create safe environments by reviewing venue setup plans with internal departments.
- Coordinate, prepare, and conduct pre-event planning and post-event recap meetings.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
