Manager, Event Operations - Historic Crew Stadium

Columbus Crew•Columbus, OH

3d•Onsite

About The Position

The Columbus Crew are seeking a Manager, Event Operations to manage the planning, organization, and execution of third-party events, United Football League (UFL) games, concerts, and festivals at Historic Crew Stadium. The role calls for a positive attitude, a solutions-oriented mindset, and a strong commitment to exceptional customer service and producing first-class events and experiences.

Requirements

Bachelor's degree.
At least 4 years of relevant experience.
Previous venue management experience in an arena or stadium is required.
Strong understanding of events and facility operations of a similar scope and scale.
Proficiency in Microsoft 365 Suite.
Ability to lift 50 pounds.
Experience working with labor unions to ensure requirements are met and clearly communicated to event promoters and clients.
Ability to troubleshoot and problem-solve in high-stress, live-event situations.
Exceptional interpersonal, written, and communication skills.
Ability to work flexible hours, including evenings, weekends, holidays, and non-traditional hours.

Nice To Haves

Relevant experience in the entertainment industry or at a comparable large-scale entertainment venue.
Working knowledge of AutoCAD software.

Responsibilities

Lead the planning, coordination, and execution of assigned third-party events, providing on-site support from the start of load-in through load-out.
Coordinate event production, including stage builds, rigging reviews, labor calls, and power requirements.
Ensure event permits are obtained and inspections are scheduled as necessary.
Liaise with internal departments to create timelines, event guides, and custom layouts.
Coordinate and communicate event details with stakeholders across the Historic Crew Stadium campus, particularly regarding potential impacts on staff and operations at Ohio Health Performance Center.
Organize and implement strategic plans for plaza setups, giveaways, and broadcast operations for UFL games.
Maintain accurate accounting of event expenses and invoices.
Update Momentus Elite with event details and generate event documents for internal and external stakeholders.
Manage the organization and communication processes required to execute event days at a high level.
Develop strategies to elevate the match-day experience with a guest-experience mindset.
Develop layouts and signage plans in collaboration with Guest Experience, Safety and Security, and Stadium Operations.
Help create safe environments for all constituents by reviewing venue setup plans with internal departments.
Coordinate, prepare, and conduct pre-event planning and post-event recap meetings.
Perform other duties as assigned.