Manager Environmental Services

Advocate Health•West Allis, WI

7d•$41 - $62

About The Position

The Manager Environmental Services manages and is accountable for Environmental Services, Patient Transport, and Linen Distribution functions for assigned sites. The role advances quality improvement and operational efficiency through analytics, process improvements, and industry best practices, while ensuring compliance with infection prevention practices and applicable policies, regulations, and laws. The manager drives patient satisfaction and maintains service-level agreements for internal customers. The position leads department-level change initiatives, monitoring and evaluating process improvements to ensure execution and intended outcomes. It also carries out human resources responsibilities, including hiring and selection, promotions, staff development, performance evaluations, compensation changes, employee concerns, corrective actions, terminations, and employee morale. The manager develops and recommends operating and capital budgets and controls expenditures within approved objectives. The role requires adherence to the organization's Code of Ethical Conduct and responsibility for ensuring that supervised employees comply with applicable policies, regulations, and laws. This is a full-time role scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., with 40 hours per week. Weekends and holidays may be required as needed for operations, and the schedule may need to flex to support the team. The listed pay range is $41.10–$61.65. The role requires a high school education, typically five years of environmental services experience, and Basic Life Support certification from the American Heart Association within six months unless the department leader determines it is not required. The work involves walking for up to 35% of the workday, as well as sitting, walking, lifting, squatting, and bending. The incumbent must occasionally push or pull up to 500 pounds with mechanical assistance and occasionally lift up to 50 pounds when moving equipment or furniture. Potential exposures include dust, dirt, chemical and radiation hazards, and blood or bodily fluids. The incumbent operates equipment necessary to perform the job.

Requirements

High school graduate.
Typically five years of experience in environmental services.
Obtain Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association within six months, unless the department leader determines it is not required.
Strong management and interpersonal skills.
Excellent written and verbal communication skills and ability to communicate effectively with all levels of team members and leadership.
Proficiency in Microsoft Office Suite.
Excellent organization, prioritization, and time management skills.
Ability to work under and manage stress.
Critical thinking skills.
Physically able to walk for up to 35% of each workday, as well as sit, walk, lift, squat, and bend.
Ability to occasionally push or pull up to 500 pounds with mechanical assistance and occasionally lift up to 50 pounds when moving equipment or furniture.
Ability to operate all equipment necessary to perform the job.

Responsibilities

Manage and be accountable for Environmental Services, Patient Transport, and Linen Distribution functions for assigned sites.
Contribute suggestions to quality improvement and support change efforts; improve efficiency using analytics and industry best practices.
Ensure operations comply with infection prevention practices and applicable policies, rules, regulations, accreditation requirements, and laws; stay current with relevant developments.
Drive patient satisfaction initiatives and manage and maintain service-level agreements for internal customers.
Plan, design, and implement department-level change initiatives; monitor and evaluate process improvements to ensure execution and intended outcomes.
Perform human resources responsibilities, including interviewing and selecting employees, promotions, staff development, performance evaluations, compensation changes, resolving employee concerns, corrective actions, terminations, and supporting employee morale.
Develop and recommend operating and capital budgets and control expenditures within approved budget objectives.
Understand and adhere to the organization's Code of Ethical Conduct and ensure personal actions and the actions of supervised employees comply with applicable policies, regulations, and laws.

Benefits

Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Potential premium pay, including shift and on-call pay, based on the teammate's role.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.