Manager - Environmental Services

Mayo Clinic•Phoenix, AZ

72d

About The Position

The Environmental Services Waste/Recycling Operations Manager is responsible for the overall operations of the department and charged with aligning departmental operations with institutional mission, vision, and strategic objectives. Facilitates and oversees improvement projects, leads multidisciplinary teams, performs financial analysis, problem solves, and enhances teamwork and collaboration. Coaches, counsels, and develops subordinates. Regulates available staffing in accordance with a fluctuating workload. Monitors quality management initiatives and controls providing updates, feedback, and support. Maintains compliance with standards outlined by Mayo Clinic and regulatory agencies (Joint Commission, OSHA, ERTKA, FDA, ADA, etc.). Performs duties independently and initiates judgement in handling a variety of management issues. Direct reports include Supervisors, Assistant Supervisors, allied staff, and other department personnel. The Environmental Services Waste/Recycling Operations Manager serves as a key member of the leadership team with the primary focus on planning, developing team members, development and implementation of policies and systems for large work units typically exceeding 100 FTE. The Environmental Services Waste/Recycling Operations Manager partners and collaborates with multiple disciplines including Physicians, Department Chairs, Division Chairs, Section Heads, Administrative, and Allied Health Leaders in all shields and across all sites. Fosters partnerships and participates with industry leaders in developing best practices.

Requirements

Bachelor’s degree in business administration, healthcare, or related field.
Five years of leadership experience.
Demonstrated experience in mentoring and coaching multi-level staff in personnel and problem-solving/crisis management issues.
Strong leadership, interpersonal, analytical, financial, organizational, technical, communication, and problem-solving skills.
Ability to facilitate change process and work collaboratively with diverse, multidisciplinary teams.
Demonstrated project management experience.
Demonstrated team building skills.
Demonstrated problem-solving skills.
Demonstrated organizational skills.
Excellent communication skills.
Excellent organizational skills.
Excellent human relation skills.
Broad based knowledge of Microsoft Office.

Nice To Haves

Master’s degree in business management or healthcare management.
Lean and Six-Sigma experience.
Change Management (ADKAR) experience.

Responsibilities

Oversee the overall operations of the Environmental Services department.
Align departmental operations with institutional mission, vision, and strategic objectives.
Facilitate and oversee improvement projects.
Lead multidisciplinary teams.
Perform financial analysis.
Problem solve and enhance teamwork and collaboration.
Coach, counsel, and develop subordinates.
Regulate available staffing in accordance with a fluctuating workload.
Monitor quality management initiatives and controls, providing updates, feedback, and support.
Maintain compliance with standards outlined by Mayo Clinic and regulatory agencies (Joint Commission, OSHA, ERTKA, FDA, ADA, etc.).
Perform duties independently and exercise judgment in handling management issues.
Plan, develop team members, and implement policies and systems for large work units.
Partner and collaborate with multiple disciplines including Physicians, Department Chairs, Division Chairs, Section Heads, Administrative, and Allied Health Leaders.
Foster partnerships and participate with industry leaders in developing best practices.