Manager- Enterprise Product Manager

Public Consulting Group

4d•Remote

About The Position

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Duties & Responsibilities Product Strategy & Portfolio Management Lead a team of Product Managers to define and maintain a clear product strategy for enterprise SaaS products, ensuring alignment with organizational goals and business outcomes. Empower Product Managers to make strategic recommendations to leadership regarding the evolution, rationalization, consolidation, or retirement of products. Guide and support Product Managers in evaluating product capabilities, identifying limitations, and considering vendor direction to inform strategic decisions. Facilitate effective collaboration among product managers within project teams. Vendor & Roadmap Management Oversee engagement with vendors and the development of robust product roadmaps for enterprise solutions. Ensure Product Managers accurately represent PCG’s business needs and provide actionable feedback to vendors to influence product roadmaps when possible. Requirements, Documentation & Delivery Enablement Oversee the documentation of product and feature specifications by Product Managers, ensuring features are clearly communicated from the user’s perspective. Enable Product Managers to collaborate with product owners in prioritizing the scrum team’s backlog prior to sprint planning. Enable Product Managers to work closely with business analysts and product owners to enhance business requirements. Facilitate integration of new work request into the roadmap, actively participating in work triage, and ensure that all approved initiatives align with the established product roadmap. Assess and determine product readiness for deployment, validating or rejecting products as appropriate. Stakeholder Engagement, Enablement & Adoption Collaborate with stakeholders and build strong relationships to understand and address product needs. Demonstrate product capabilities and support Product Managers in championing these capabilities within the organization. Enable the team for effective UAT outcomes. Support efforts to enable effective use of products across the organization. Communicate with technical teams and end users to identify and prioritize their needs. Performance, ROI & Executive Reporting Support and guide Product Managers in evaluating the ROI of enterprise products by analyzing usage trends, adoption metrics, and business outcomes. Responsible for reporting to leadership on product performance, costs, risks, and the value delivered. Present insights and recommendations to management to support decision making, strategic planning, and the improvement of operational efficiency and quality. People Management Coaching and developing direct reports Setting goals, priorities and workload expectations Conducting performance feedback and reviews Managing team capacity and utilization Ensuring adherence to commitments and delivery quality Escalating risks, performance issues, or resourcing concerns

Requirements

Strategic planning, execution and management of an operational department focused on understanding the business need.
Ability to manage requirements and documentation across multiple product lines.
Cross functional matrix management in support of strategies, goals and objectives
Ability to partner with other cross functional managers to ensure the agreed upon requirements are understood by the entire product team and being delivered upon as requested.
Ability to lead a team in achieving shared goals.
Excellent written and verbal communications skills required.
Experience with technical project methodologies (agile, waterfall)
Experience with software development life cycle (SDLC)
Bachelor’s degree required. Commensurate experience is an acceptable substitute for area of study.
10 + years of experience working with products, demonstrating solid track record.
At least 5 Years of direct product management experience handling multiple enterprise-level products.

Responsibilities

Lead a team of Product Managers to define and maintain a clear product strategy for enterprise SaaS products, ensuring alignment with organizational goals and business outcomes.
Empower Product Managers to make strategic recommendations to leadership regarding the evolution, rationalization, consolidation, or retirement of products.
Guide and support Product Managers in evaluating product capabilities, identifying limitations, and considering vendor direction to inform strategic decisions.
Facilitate effective collaboration among product managers within project teams.
Oversee engagement with vendors and the development of robust product roadmaps for enterprise solutions.
Ensure Product Managers accurately represent PCG’s business needs and provide actionable feedback to vendors to influence product roadmaps when possible.
Oversee the documentation of product and feature specifications by Product Managers, ensuring features are clearly communicated from the user’s perspective.
Enable Product Managers to collaborate with product owners in prioritizing the scrum team’s backlog prior to sprint planning.
Enable Product Managers to work closely with business analysts and product owners to enhance business requirements.
Facilitate integration of new work request into the roadmap, actively participating in work triage, and ensure that all approved initiatives align with the established product roadmap.
Assess and determine product readiness for deployment, validating or rejecting products as appropriate.
Collaborate with stakeholders and build strong relationships to understand and address product needs.
Demonstrate product capabilities and support Product Managers in championing these capabilities within the organization.
Enable the team for effective UAT outcomes.
Support efforts to enable effective use of products across the organization.
Communicate with technical teams and end users to identify and prioritize their needs.
Support and guide Product Managers in evaluating the ROI of enterprise products by analyzing usage trends, adoption metrics, and business outcomes.
Responsible for reporting to leadership on product performance, costs, risks, and the value delivered.
Present insights and recommendations to management to support decision making, strategic planning, and the improvement of operational efficiency and quality.
Coaching and developing direct reports
Setting goals, priorities and workload expectations
Conducting performance feedback and reviews
Managing team capacity and utilization
Ensuring adherence to commitments and delivery quality
Escalating risks, performance issues, or resourcing concerns