Enterprise Product Manager

Arcade•San Francisco, CA

About The Position

Arcade is seeking an Enterprise Product Manager to own the platform capabilities required to attract, win, and scale Fortune 2000+ companies. This role involves building the agent-native security, governance, and organizational features businesses need to boost employee productivity safely. The ideal candidate thinks in systems, not features, and can extend the core platform without fragmenting it. This position requires someone gritty, comfortable operating in ambiguity, diving into details, and making strategic 'no' decisions to build a core, scalable agent action platform. You will collaborate with and challenge sales and engineering to build solutions that enable businesses to safely automate work with agents at scale.

Requirements

Experience building and selling middleware and integrations platforms and infrastructure.
Bias for AI automation including comfort prototyping product ideas and automating personal workflows. Prototyping in the AI era is writing code.
Strong technical background and comfort partnering deeply with senior engineers.
Experience working with enterprise customers or sales-informed product roadmaps.
Ability to make architectural tradeoffs in ambiguity.
Preference for durable systems over quick fixes.
Developer empathy backed by your own experience as a developer.
Values progressive disclosure aka keeping the core platform simple to self-serve while making enterprise capabilities powerful when needed.

Nice To Haves

Experience building and selling on-prem software.
You’ve been a forward-deployed engineer, sales engineer, worked in software sales, or have been a software engineer before.

Responsibilities

Own the roadmap for our enterprise customers, both self-hosed and Arcade managed.
Identify and prioritize platform gaps blocking signed and pipeline enterprise customers.
Build powerful security & governance features without compromising long-term architecture.
Enable successful enterprise deployments with sales and solutions engineering.
Curate the right mix of future-facing enablement features with today’s customer needs.
Preserve a unified platform model that scales from self-serve to enterprise.
Own initiatives such as: Contextual tool access, SSO and enterprise identity integration (Entra, Okta), Multi-tenancy, projects, and organizational structures, Agent telemetry for self-hosted deployments, Audit logs, compliance tools, and administrative controls, On-prem deployment requirements, Triggers, events, and custom webhooks to trigger agentic tools, Hardened and enterprise-focused toolkits, CLI instrumentation.